Product Manager with Digital / Tech Roadmaps

Location: Bethpage, NY Hybrid

Duration: 12+ Month

Interview: Video followed by onsite with end-client

Job Description

Our client, a multinational telecommunications technology company has an urgent and immediate need for a product manager to define digital/tech roadmaps for their client's mobile, broadband (fiber/DOCSIS), or ad tech, focusing on customer experience via data, collaboration with engineering/IT, and product lifecycle management (ideation to launch) for features like broadband, Wi-Fi, and connected home.

Key Responsibilities:

• Roadmap & Strategy: Develop digital product roadmaps, manage backlogs, and translate market needs into actionable plans.
• Cross-Functional Leadership: Partner with IT, engineering, marketing, sales, and customer experience teams for product development and launches.
• Product Lifecycle: Oversee planning, execution, and delivery, from concept to benefit realization.
• Data & Analytics: Use data (KPIs, user feedback, market trends) for decision-making, performance monitoring, and ROI.
• Customer Focus: Drive improvements in product quality, performance (speed, latency), and user experience.
• Problem Solving: Investigate persistent issues, find root causes, and implement solutions to reduce escalations.
• Business Analysis & Requirements Gathering: Lead or support requirements gathering activities, including:
• Business process analysis and current/future state mapping
• Translate complex business needs into clear, actionable user stories.

Required Skills

• Experience: 3-5+ years in product management/operations, preferably in telecom/tech.
• Technical Skills: Familiarity with broadband (DOCSIS, fiber), Wi-Fi, SQL, Jira, Confluence, Tableau.
• Analytical: Strong ability to interpret data, analyze KPIs, and develop data-driven strategies.
• Soft Skills: Excellent communication, presentation, problem-solving, and stakeholder management.