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Systems AdministratorIntegris LLCWausau, Wisconsin, United States

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Systems Administrator

Integris LLC
  • US
    Wausau, Wisconsin, United States
  • US
    Wausau, Wisconsin, United States

À propos

Job Summary The Systems Administrator (SA) is responsible for providing advanced support for desktop, server, and network infrastructure. The SA is also responsible for established configuration, and maintenance of a variety of systems, environments, clients, and end-users. The SA serves as the first escalation point for Support Technicians to resolve complex issues and may execute their responsibilities from the service desk or the field.
Job Responsibilities
Initial contact for inbound phone and chat support request.
Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.
Acts as the first line of escalation for Support Technicians.
Provide onsite support for Managed Services clients.
Acts as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.
Provide intermediate technical support and guidance to end-users and assist in resolving technical issues.
Document system configurations, procedures, and troubleshooting steps.
Job Qualifications Education/Certification Requirements:
Associate degree in computer science or similar field -OR- 2 years of IT experience preferred.
Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on-the-job experience.
Experience Requirements:
Strong infrastructure and troubleshooting skills
Valid driver’s license
Benefits
Medical, Dental, and Vision Insurance
401K Retirement Plan
Minimum 4 Weeks of Paid Time Off (PTO)
Birthday PTO
Paid Holidays
Paid Time Off for Volunteering
Short-Term and Long-Term Disability Insurance
Life Insurance
Supplemental Insurance
Employee Assistance Program
Equal Employment Opportunity Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information or any other protected class under applicable federal, state, and local laws.
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  • Wausau, Wisconsin, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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