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Desktop Support Specialist
GStek, Inc.
- Colorado Springs, Colorado, United States
- Colorado Springs, Colorado, United States
À propos
Fort Carson, Colorado Springs, CO
Salary:
$30.00 - $35.00 / hour
Type:
Full-time / Non-Exempt / On-Site (no remote work available)
GStek is seeking qualified applicants for full-time Desktop Support Specialist openings to provide support at our Fort Carson location.
Required
U.S. Citizen
Active U.S. Government Secret Security Clearance
Minimum of 3 years Help Desk support experience.
Minimum of 3 years IT support working within a government Facility
Minimum of 1 Year working within an Army Network Enterprise Center environment.
Must possess one or more of the following: GSEC, Security +CE, SSCP and/or CCNA-Security.
Experienced with NETCOM, ARCYBER and OPORD requirements within a Helpdesk environment.
Desired
Training or Certification in Microsoft Windows 11 or Microsoft INTUNE Endpoint Management
Job Description
Provide Tier II technical support to resolve software, hardware, and other related IT issues.
Provide customer service and end-user assistance at the workstation, docking station, or other IT assets and resolve any hardware or software issues that may be present.
Complete and/or resolve the moving/relocation of IT assets and resolve any issues that may result due to a relocation, change or deletion of IT assets such as printers, scanners, and other peripherals.
Account management through active directory.
Computer imaging.
Physical & Mental Requirements
Performance of essential and ancillary functions may require: Bending, stooping, and walking.
Sitting or standing for prolonged periods.
Ability to lift up to 25 pounds.
Requires near vision acuity to review written documentation.
Ability to hear and understand speech at normal room levels and on the telephone.
Manual dexterity to operate a telephone and keyboard.
Ability to lift horizontally and vertically.
Benefits Offered
Medical / Dental / Vision
Whole and Term Life Insurance
Short-term and Long-term Disability
Supplemental coverage (Aflac)
Legal Representation
401(k)
Paid Vacation, Sick Leave, Holidays
Paid Bereavement Leave, Jury Duty
Clearance Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Hire dates are dependent upon the issuance of an interim or final government security clearance.
Background Check Offers are contingent upon successful completion of professional reference checks, employment history verification, and background screening.
GStek, Inc. is proud to be an Equal Opportunity employer. All qualified applicants will receive equal consideration for employment.
GStek encourages veterans, disabled veterans, and disabled individuals to apply for any open position for which they feel they are qualified.
EOE Veteran/Disabled
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Compétences linguistiques
- English
Avis aux utilisateurs
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