Technical Business Analyst
Forth
- Schaumburg, Illinois, United States
- Schaumburg, Illinois, United States
À propos
Requirements & Documentation
Elicit, analyze, and document business and technical requirements for APIs, data products, and platform workflows
Translate stakeholder needs into user stories, acceptance criteria, process flows, and functional specifications
Collaborate with Product Owners and Engineering to clarify scope, resolve ambiguity, and confirm technical feasibility
Own the external-facing developer portal — including documentation platform management, spec imports, and publishing workflows — while maintaining API specs, process maps, flow diagrams, and business logic definitions to a high developer experience (DX) standard for external API consumers. Treat documentation as part of delivery, not an afterthought
API & Integration Work
Support API design discussions by documenting request/response behavior, validation rules, error handling, and versioning considerations
Contribute to the quality and consistency of OpenAPI specs across the API portfolio, including identifying breaking changes, versioning gaps, and structural inconsistencies before publication
Specify write‑path API contracts for actions that create, update, or trigger business logic
Document external integration requirements — including transformation rules, error handling, and retry behavior — across a broad set of third‑party systems
Define event‑driven flow requirements: triggers, valid state transitions, sequencing dependencies, and failure handling
AI-Adjacent & Data Work
Contribute to workflow and playbook specifications including decision logic, validation rules, and state transition requirements
Identify fields containing user‑supplied data that may reach the LLM as context; flag structural requirements to mitigate injection risk
Specify function and tool definitions for LLM use so the AI layer calls defined calculations rather than computing values independently
Support audit and traceability requirements: what must be logged, retention periods, and the questions audit data must answer
Quality & Delivery
Partner with QA to develop test scenarios, validate functionality, and support defect triage
Perform impact analysis for proposed changes to APIs, data structures, or downstream consumers
Stay engaged through delivery — review demos, validate behavior early, and confirm what's built matches what was intended
Proactively surface security, compliance, and data handling concerns during design rather than after the fact
Perform daily duties in line with Forth, LLC Information Security Policies and Procedures.
Ensure that information Confidentiality, Integrity and Privacy is always maintained with processing information assets.
Qualifications and Required Skills
Bachelor's degree or equivalent experience in Computer Science, Information Systems, or a related field
3-5 years of experience in a Business Analyst or Technical Analyst role within a software, data, or API‑driven environment
Practical experience using AI tools in a professional context, with basic awareness of LLM capabilities, limitations, and responsible use
Familiarity with SQL and ability to read basic queries
Working knowledge of REST APIs, JSON, and data integration concepts
Hands‑on experience with API tools such as Postman, Swagger/OpenAPI, or similar
Experience documenting write‑path business logic, integration requirements, or event‑driven workflows
Experience writing or reviewing integration requirements involving third‑party systems, including error handling and retry logic
Strong written and verbal communication skills with the ability to work across technical and non‑technical teams
Strong organization, attention to detail, and ability to manage multiple priorities in a fast‑moving environment
What Will Make You Stand Out
Experience in a SaaS, fintech, or client‑facing technical product environment
Familiarity with Agile/Scrum delivery practices
Experience supporting external API consumers, partners, or system integrators
Familiarity with JSON Schema or structured output specification
Experience with API documentation platforms such as Mintlify, Scalar, Redocly, or similar, including publishing workflows, OpenAPI spec management, and versioning
Pay Range and Compensation Package
$95K - $105K
In-Office Requirements
This role requires two days per week in office
Reports to
Business Analyst Manager
Location FORTH (Set Forth, LLC) (formerly Debt Pay Gateway and DebtPayPro) has been serving consumers who are exiting debt since 2009. As a trusted leader in debt resolution technology, FORTH provides powerful tools and secure payment solutions that empower consumers while giving clients an all‑in‑one platform to manage operations efficiently. We have over 140 employees across various states supporting 450+ B2B relationships. Every department, every role, every person drives our success. We’re more than a company. We’re a community of thinkers & builders shaping the future of debt relief technology.
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Compétences linguistiques
- English
Avis aux utilisateurs
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