Systems Administrator
Chenega Corporation
- Concord, California, United States
- Concord, California, United States
À propos
Concord, MA
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large‑scale government operations by leveraging cutting‑edge technology and take your career to the next level!
Chenega Systems (CS) provides federal agencies empowered solutions in Cybersecurity and Data Visualization. Our Subject Matter Experts offer decades of experience working in the federal marketplace and the data visualization environment.
The
Systems Administrator
is the primary technical owner of all client‑facing technologies and on‑site IT support in a 29,000+ sq. ft. commercial collaborative work environment supporting a DoD Program Office. Our mission is to provide our clients with “Modernization as a Service”, a complete turn‑key work environment with the latest technologies and conveniences employed for optimizing organizational efficiency and effectiveness. This is a hands‑on, client‑first role requiring strong independent initiative, a proactive approach to system health, and the ability to work alongside the network engineer to resolve technical challenges. The right candidate moves fast when clients need help, documents independently, pitches in on the non‑IT‑related requirements of our environment, and follows through from issue to resolution.
Responsibilities
Conference and Audio Visual (AV) Room
Own the operational readiness of all video conference rooms, including systems running Microsoft Teams, ZoomGov, Polycom, Mac Mini‑based, or any future configurations.
Proactively monitor room health — camera connectivity, microphone functionality, display inputs, application health, and platform availability — and resolve issues before they impact clients.
Maintain and improve automated monitoring solutions (e.g., scripts that check device connectivity at regular intervals) and act on alerts promptly.
Anticipate platform disruptions that may happen, likely caused by DISA/DAF policy updates; maintain working familiarity with all available room configurations so that failover from one system to another (e.g., ZoomGov to Teams, Mac Mini to Polycom) can be executed quickly to reduce the impact on the clients.
Provide rapid response when clients need assistance with conference room access, implementing quick fixes on the spot if necessary, and returning later to solve the underlying problem.
Device & Systems Administration
Assist in maintaining a current, accurate inventory of all managed devices, including EOL/EOS dates, OS version status, and associated risk documentation.
Manage device configurations, software deployments, user account provisioning, and access permissions across the environment.
Perform and document routine maintenance, patch cycles, and OS updates; flag risks proactively to the Program Manager.
Install, configure, and troubleshoot Mac Mini conference room systems; develop proficiency with Polycom systems over time.
Support onboarding and offboarding of client workstations across 188 seats.
Client Support
Serve as the first and primary point of contact for client IT issues, delivering support with a strong sense of urgency and professionalism.
Triage client needs visually, engage physically, and communicate quickly.
Field help requests across in‑person, phone, and email channels; document, track, and close tickets with clear resolution notes.
Support clients connecting to DAF365 from Teams and ZoomGov platforms on guest/commercial configurations, including troubleshooting connectivity in real time.
Collaboration and Cross‑Functional Work
Coordinate effectively with the Network Engineer on issues that span device, configuration, and network layers — this means engaging, sharing information, and reaching a resolution.
Support the receptionist and broader team as needed when staffing gaps arise, particularly at the front desk.
Take on improvement projects independently and propose ideas and plans for improvements.
Other duties as assigned
Qualifications
High school diploma or GED required
5+ years of Systems Administration
Experience administering Microsoft Teams and/or ZoomGov video conferencing platforms
Experience administering O365 with DAF365 experience a plus
Experience with Mac OS and Mac Mini hardware configuration
Experience with asset management practices and EOL/EOS tracking
Ability to obtain CompTIA Security+ within 6 months of hire
Background Check required with eligibility to obtain Secret clearance
Successfully pass background and drug screening
Preferred Qualifications:
Industry Certification or degree in IT, Computer Science, or related field preferred
Help Desk experience is beneficial
Experience administering Polycom systems
Experience administering Evoko systems
Experience administering Zoom/Zoomgov
Demonstrated ownership of AV and/or conference room environments
Knowledge, Skills, and Abilities:
Must be well organized, an effective communicator at multiple levels, and able to grasp system concepts and communicate their applications
Must be capable of quickly learning new systems and associated software applications.
Ability to manage multiple projects with time‑related constraints
Ability to write basic scripts for local capabilities such as system health monitoring (PowerShell, Bash, or similar)
Organized and thorough in documenting information (inventory, configs, incident logs, risk tracking, etc.)
High level of integrity and accountability
Benefits At Chenega MIOS, we value our team members and offer them a broad range of benefits.
Estimated Salary/Wage USD $81,700.00/Yr. Up to USD $110,000.00/Yr.
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Compétences linguistiques
- English
Avis aux utilisateurs
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