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Business Analyst - Enterprise Systems
Sunrise Senior Living
- Virginia, Minnesota, United States
- Virginia, Minnesota, United States
À propos
Essential Duties
Support and maintain core business applications used in communities across the enterprise, ensuring smooth operation and alignment with business goals.
Configure and maintain application workflows and settings to ensure they align with evolving business needs.
Work cross‑functionally with IT, department leaders and external vendors to ensure seamless integration and operation of business systems.
Assist in testing updates, patches and new features, ensuring minimal disruptions and successful deployments.
Monitor application performance, identify inefficiencies and implement improvements to optimize system functionality.
Troubleshoot functional and technical issues, escalating complex problems to vendors or IT teams when necessary.
Collaborate with business stakeholders to gather feedback on support issues & enhancement ideas and ensure high‑quality service delivery.
Analyze data from core applications to support business inquiries and provide actionable insights for decision‑making.
Document processes, issues and resolutions to maintain a clear record of operations and ensure consistent service.
Participate in key projects, including system upgrades, vendor evaluations and new system integrations, to improve business operations.
Engage in vendor reviews on a quarterly or semiannual basis to evaluate performance, address issues and ensure contractual compliance.
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Perform other duties as assigned.
Core Competencies
Strong ability to support and maintain core business applications, ensuring optimal system performance and troubleshooting issues when necessary.
Experience in participating in system upgrades, testing new features and managing deployments.
Skilled in gathering feedback from business stakeholders, collaborating with IT teams and working with external vendors to ensure seamless operation and continuous enhancement of core business applications.
Experience and Qualifications
Bachelor’s Degree in a relevant field such as Information Systems, Healthcare Administration, Business Analytics or Data Science.
2+ years of experience in business analysis or application support, preferably within the senior living, healthcare or hospitality sectors.
Proficiency with enterprise applications like Electronic Health Records (EHR), Labor Scheduling and Resident Management Systems.
Familiarity with industry standards and regulatory requirements, including HIPAA and state licensing regulations.
Experience with system testing, including user acceptance testing (UAT) and post‑implementation support.
Strong communication skills to effectively collaborate with cross‑functional teams and non‑technical stakeholders.
Ability to manage multiple priorities in a dynamic environment, demonstrating problem‑solving and critical‑thinking abilities.
Benefits
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
myFlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non‑discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Pre‑Employment Requirements Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, a physical evaluation and a background check where required. Covid‑19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.
Compensation Disclaimer Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Additional Details Position Type: Full‑Time
Salary Range: USD $76,280.00 - USD $95,350.00 /Yr.
Variable Compensation: No Bonus or Commissions
Location: 7902 Westpark Dr, McLean, Virginia
Sunrise Senior Living is an Equal Opportunity Employer.
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Compétences linguistiques
- English
Avis aux utilisateurs
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