Manager, Program Management

As Manager, Program Management, you will lead the execution and governance of enterprise Corporate Programs (e.g., Travel, Fleet, Driver Reimbursement, and related policies and suppliers) as part of Grainger's Indirect Procurement organization. You will be responsible for ensuring programs operate consistently, scale effectively, and align to enterprise priorities including governance, compliance, and user experience. You will partner with cross-functional stakeholders (Finance, HR, Legal, Risk, Sales and KeepStock) to translate business requirements into structured program strategies, policies, and roadmaps. This role includes direct management of team members responsible for day-to-day program execution. You will report to the Senior Manager, Procurement. This is a hybrid position that is based onsite in Lake Forest or Chicago 2 days a week.

You will lead and develop a team responsible for day-to-day execution of enterprise Corporate Programs, ensuring consistent, compliant, and scalable delivery. Manage execution and ongoing administration of enterprise Corporate Programs, supporting alignment of policies, governance, and operations to business priorities and risk requirements. Translate business needs into structured program strategies and multi-year roadmaps that balance cost, risk, and operational effectiveness. Partner with cross-functional stakeholders (e.g., Finance, HR, Legal, Risk, Sales, KeepStock) to support adoption, resolve issues, and align on program outcomes. Manage supplier relationships and performance, ensuring strong service delivery, contract adherence, and continuous improvement. Establish and maintain program policies, processes, documentation, and governance frameworks that enable consistency, resiliency, and scalability. Identify and implement process improvements, automation, and technology enhancements to increase efficiency, visibility, and program performance. Use data and insights to inform decision-making, recommend program enhancements, and drive measurable business value.

You have a Bachelor's Degree or equivalent experience in business, operations, project management, human resources or related field required. 5+ years experience in program management, procurement, operations or related function required. 3+ years experience managing team members, suppliers, enterprise programs, policies, or cross-functional governance processes strongly preferred. Experience working across multiple stakeholders and functions within a matrixed environment. Experience using data, metrics, and performance analysis to support program management activities and operational improvements. Experience applying analytical, problem-solving, and project management practices in a business environment. Knowledge of developing policies, processes and governance structures. Experience working across cross-functional teams and support alignment among stakeholders.