Business Analyst/Trainer
TrueTandem
- Washington, Utah, United States
- Washington, Utah, United States
À propos
Role Overview As a Business Analyst / Trainer on our solutions delivery team, you will have the unique opportunity to support technical development for projects advancing the digital transformation of critical systems with true mission impact. Our delivery teams are driven to explore new ideas and technology, and care deeply about collaboration, feedback, and iteration. We follow agile practices, embrace DevOps standards to “automate‑first”, use modern tech stacks, and constantly challenge each other to grow and improve. Technical members of our solutions teams require little guidance, but love to learn, collaborate, and solve problems. This position requires experience and a strong desire to solve our customers’ unique technology challenges.
Responsibilities
Collaborate with stakeholders to prioritize and implement changes that drive continuous improvement in business processes and system capabilities
Act as the liaison between business personnel and internal technical resources with regards to business practices and solutions within the Customer environment
Lead meetings with internal clients to understand needs and gather requirements through interviews, documentation analysis, surveys, site visits, and business modeling
Ensure adherence to security best practices and controls as related to solutions
Participate in and facilitate the prioritization, sizing, and business justification of future product enhancements
Define and document any new business requirements, needs, and processes tied to solutions
Effectively articulate the behind‑the‑scenes workings of the system to developer colleagues in the form of clear, concise, accurate, and effective business requirements, functional specifications, User Stories (Product Backlog Item)
Translate requirements and designs to improve productivity and efficiency
Proactively develop and maintain functional knowledge of Customer’s business practices and act as a functional Subject Matter Expert
Document, obtain approval, and track all changes in project scope
Develop training curricula, learning paths, and materials (eLearning, quick reference guides, videos)
Gather feedback; iterate training content; contribute to change management communications
Qualifications
US Citizen and active Public Trust
Bachelor's degree OR equivalent work experience
5-7 years of experience in business analysis or a similar role, with at least 2-3 years supporting large‑scale or enterprise programs
Serve as the primary liaison between business owners, technical teams, and program leadership
Conduct in‑depth business process reengineering (BPR), gap analysis, and root cause analysis for enterprise‑level initiatives
Lead the creation and refinement of detailed business, functional, and non‑functional requirements
Support development of enterprise architecture, data models, and system integration designs
Serve as a lead facilitator for backlog refinement, prioritization, user story development, and sprint planning
Deep expertise in requirements management tools (JIRA and/or DevOps)
Agile/Scrum Certifications (CSM, CSPO, SAFe)
Desired Qualifications
PL‑900 Certification
Experience with Microsoft Power Platform and AI integration tools
Advanced data analysis skills using Excel, SQL, or BI tools (Power BI, Tableau)
Strong analytical and problem‑solving skills with the ability to translate complex data into actionable insights
Excellent communication and collaboration skills with the ability to interact effectively with cross‑functional teams and convey complex data insights
Additional Information TrueTandem is an equal opportunity employer, committed to diversity and inclusion in the workplace and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.