Manager Sales TechnologyBlue Cross & Blue Shield of Minnesota • Eagan, Minnesota, United States
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Manager Sales Technology
Blue Cross & Blue Shield of Minnesota
- Eagan, Minnesota, United States
- Eagan, Minnesota, United States
À propos
Responsibilities
Own end‑to‑end sales technology platform lifecycle, ensuring strategic alignment, operational effectiveness, compliance, and measurable value through adoption, performance, and timely modernization or retirement.
Overall accountability for budget oversight, vendor management and performance of technology and operational solutions to optimize acquisition and retention for all channels.
Manage matrixed support to both government and commercial market P&L’s.
Champion critical business needs with the P&L’s to ensure timely execution of ongoing technology optimizations and initiatives that enable sales and channel experience and performance goals.
Ensure data integrity within the sales technology platforms and ensure compliance with government regulations.
Provide leadership and subject matter input as needed to all stakeholders, including technology vendors, brokers and agents, sales training, and RFP engagement.
Ensure successful delivery of enterprise sales technology initiatives, accountable for business outcomes, readiness for release, and operational stability.
Maintain vendor performance and platform reliability through effective issue resolution, escalation management, and executive level communication.
Define and report performance metrics that demonstrate sales technology value, utilization, and financial impact to P&L stakeholders.
Lead and develop the Sales Technology team to deliver platform performance, operational excellence, and business results.
Required Skills and Experience
7+ years of related professional experience, including work, education, transferable skills, and military experience.
3+ years of direct people leadership experience leading and developing individual contributors.
3+ years managing project(s) or enterprise initiatives involving multiple team members, task assignment, working with key customers, managing team and customer relationships, and managing project deliverables.
Demonstrated success managing or deploying technology platforms with complex data integrations, business logic, workflows, and multiple user interfaces.
Proven ability to build strong working relationships with vendors, internal and external business partners.
Strong organizational skills and time management skills.
Demonstrated ability to shift priorities as current business demands require.
Excellent written and verbal communication skills with the ability to present complex information clearly.
Must have the ability to present before a broad range of audiences.
Strong analytical experience to assess and present trends, performance, and impact of sales technology platforms.
Proven ability to make sound business decisions and handle a variety of challenging responsibilities.
Strong problem solving and collaboration skills.
High school diploma (or equivalency) and legal authorization to work in the U.S.
Preferred Skills and Experience
Bachelor’s degree.
Experience with Salesforce.com and/or other sales technology platforms.
Experience in healthcare, insurance, or other regulated environments requiring strong data integrity and compliance.
Demonstrated experience with platform implementations, modernization, or decommissioning activities.
Experience leading Customer Experience (CX) initiatives and improving user experience.
Experience with end‑to‑end ownership of business technology platforms, including prioritization and optimization.
Experience managing vendor relationships and platform performance.
Compensation and Benefits Pay Range:
$117,800.00 – $159,000.00 – $200,200.00 Annual.
Pay is based on several factors which vary by position, including skills, ability, and knowledge the selected individual brings.
We offer a comprehensive benefits package that may include:
Medical, dental, and vision insurance
Life insurance
401(k)
Paid Time Off (PTO)
Volunteer Paid Time Off (VPTO)
And more
To discover more about what we have to offer, please review our benefits page.
Role Designation Hybrid
Anchored in Connection Our hybrid approach balances flexibility with meaningful in‑person connection and collaboration. We meet in the office two days each week, with at least one anchor day for team interaction. The rest of the week is empowered for remote work.
Equal Employment Opportunity Statement Blue Cross and Blue Shield of Minnesota is an Equal Opportunity Employer and maintains an affirmative action plan, as required by Minnesota law. All qualified applications will receive consideration for employment without regard to legally protected characteristics.
Individuals with a disability who need a reasonable accommodation to apply, please contact us at: talent.acquisition@bluecrossmn.com.
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Compétences linguistiques
- English
Avis aux utilisateurs
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