Cette offre d'emploi n'est plus disponible
À propos
Req ID: 79951
Location:
Sunnyvale, California, United States, 94089
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve.
How You'll help us connect the world:
RUCKUS Networks a CommScope BU is looking for a seasoned
Senior Technical Program Manager
to lead our global operations team in delivering world-class infrastructure performance and reliability. This high-impact leadership role is responsible for driving operational excellence, fostering cross-functional collaboration, and implementing scalable project management practices to support our enterprise customers.
As a key member of the engineering leadership team, you will play a critical role in ensuring 24/7 operational stability across our infrastructure, while continuously improving processes, systems, and team capabilities to meet the evolving needs of our business.
Requirements:
Lead and mentor Technical Operations engineers
across multiple time zones
Build collaborative team culture
that promotes knowledge sharing, innovation, and operational excellence
Establish clear performance expectations
and provide regular coaching to develop technical and leadership skills
Foster cross-functional partnerships
with Product, Security, and Development teams
Own 24/7 operational stability
including incident response, escalation procedures, and post-incident reviews
Drive comprehensive incident management
including alert management, outage response, and root cause analysis (RCA/CAR)
Implement and maintain SRE practices
including SLOs, error budgets, and reliability engineering principles
Establish robust monitoring and alerting
using APM tools, diagnostic dashboards, and early detection systems
Lead technical project delivery
with clear timelines, resource allocation, and stakeholder communication
Implement structured project management
methodologies to provide visibility to senior leadership
Drive automation initiatives
including runbook automation, deployment automation, and infrastructure as code
Coordinate change management
processes and ensure proper documentation and training
Manage infrastructure automation
using Terraform, Kubernetes, and cloud platforms (GCP/AWS)
Develop operational roadmaps
aligned with business objectives and technical strategy
Provide executive reporting
on operational metrics, project status, and team performance
Collaborate with product teams
on deployment management and release coordination
Drive cost optimization
initiatives and resource planning
Required Qualifications:
8+ years in technical operations
with 4+ years leading Technical Operations, SRE, or infrastructure teams
Proven track record of team development
with experience mentoring engineers and building high-performing teams
Strong project management skills
with experience using Agile/Kanban methodologies and JIRA
Excellent communication abilities
with experience presenting to executive stakeholders and cross-functional teams
Deep SRE experience
including incident management, monitoring, and reliability engineering
Infrastructure automation expertise
with Terraform, Kubernetes, Docker, and CI/CD pipelines
Cloud platform proficiency
in GCP/AWS including networking, security, and cost management
Monitoring and observability
experience with Prometheus, Grafana, APM tools, and log aggregation
24/7 operations experience
including on-call management, escalation procedures, and global team coordination
Change management and compliance
experience with SOC2, security reviews, and audit processes
Network and systems administration
background with Linux, networking protocols, and security practices
You'll excite us if you have:
Certifications
in cloud platforms (GCP Professional, AWS Solutions Architect) or SRE practices
Enterprise networking experience
with networking, wireless infrastructure, IoT devices, or telecommunications
Security and compliance expertise
with vulnerability management and regulatory frameworks
Academic background
in Computer Science, Engineering, or related technical field
Multi-region operations
experience managing teams across different time zones and cultures.
#LI-RB1
Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $135,600.00 -$180,000.00
The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company's Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.
What Happens After You Apply:
Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.vistancenetworks.com/content/How-We-Hire/?locale=en_US
Why Join Us?
Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value.
RUCKUS Networks delivers purpose-driven enterprise networks that enable superior business outcomes in demanding environments. Our solutions combine AI-powered automation, proactive network assurance, and context-aware security, providing exceptional performance with simplified management.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next.....come connect to your future at Vistance Networks.
Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.
Learn more about how we're on a quest to connect the future and build what's next.
Job Segment:
Compliance, Computer Science, Project Manager, Solution Architect, Engineer, Legal, Technology, Engineering
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre a été publiée par l’un de nos partenaires. Vous pouvez consulter l’offre originale ici.