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UX Content Coordinator
HP
- Vancouver, Washington, United States
- Vancouver, Washington, United States
À propos
How this role fits into the group and the larger organization The control panel is one of the most critical and visible user touchpoints, shaping the first impression of our products. In this role, you will ensure that content is accurate, consistent, and delivered within defined guidelines, directly contributing to a seamless and intuitive user experience.
Why should you apply for this role? This role offers the opportunity to work closely with cross-functional stakeholders, drive project timelines, and contribute to high-impact user-facing content. You will balance project management responsibilities with content creation and review, playing a key role in delivering quality experiences to end users.
Responsibilities
Manage and deliver requests for status, error, and supplies messaging strategy across HP print products and touchpoints
Own and manage several specifications, ensuring that the documentation is clear, usable, and scalable for cross-team adoption
Follow established publishing cadences (bi-weekly releases) and maintain version accuracy across documentation
Author clear, concise, and user-friendly status, error, and supplies messages for HP printers across control panels, apps, and web portals. Apply established tone, voice, and content guidelines to ensure consistency across message categories
Coordinate with Supplies Legal and Data Privacy stakeholders to ensure messages meet compliance standards
Partner with firmware engineers, UX designers, quality teams, and product managers to gather message requirements and validate accuracy
Participate in review cycles, raising questions early to resolve ambiguities before downstream implementation
Requirements
Degree
Basic project management skills to coordinate development, communicate status, and deliver projects
Ability to manage multiple projects simultaneously ensuring on-time development of all deliverables to meet program schedule
Proven analytical and problem-solving skills
Availability for evening and/or early morning calls to collaborate with partners in multiple time zones
Must be experienced with Office productivity software and project management tools. Must demonstrate strong proficiency in use of Excel.
Desired Skills
Experience in UX writing, content design, or instructional design
Ability to translate technical concepts into clear, user-friendly messaging
Experience with hardware-software integrated products (e.g., devices, IoT, printers)
Familiarity with managing documentation or specifications
Experience collaborating with a range of partners and stakeholders including engineering, design, and product teams
Familiarity with design software such as Figma and Miro
Knowledge of documentation systems or content management platforms and how content decisions affect translation workflows
Pay & Benefits The pay range for this role is $93,400 to $143,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave
US benefits overview https://hpbenefits.ce.alight.com/
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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Compétences linguistiques
- English
Avis aux utilisateurs
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