DevOps Engineer (SAP Analytics Cloud)
SAP SE
- Herndon, Virginia, United States
- Herndon, Virginia, United States
À propos
Provision, operate, and automate SAC and related cloud services
Build and maintain CI/CD pipelines and infrastructure-as-code
Drive incident response, root cause analysis, and continuous improvement
Partner closely with product development and platform teams to enhance our SAC services
Work in a diverse, globally distributed team, cross‑train with other engineers, and evolve our DevOps practices for mission‑critical customers
Key Responsibilities SAC Operations & Reliability
Provision, monitor, and operate SAP Analytics Cloud services and supporting components in secure cloud environments (e.g., AWS GovCloud)
Perform upgrades to SAC core services to ensure systems remain secure, stable, and up to date
Lead upgrades for SAC customer systems, minimizing disruption and ensuring seamless integration with existing landscapes
Troubleshoot and resolve issues affecting the SAC landscape, including system outages, performance degradation, and integration failures
Manage incident and change tickets, working closely with internal and external stakeholders to ensure timely resolution and adherence to ITIL best practices
Conduct root cause analysis for production issues and implement corrective and preventive actions
DevOps, Automation & Tooling
Design, develop, and implement automated tools and workflows to streamline SAC operations and increase overall efficiency
Build and manage deployment pipelines (CI/CD) to promote changes from lower environments into production in a controlled and reliable manner
Apply infrastructure and platform upgrades, including vault infrastructure and HANA base image updates, in line with organizational standards
Automate infrastructure provisioning and configuration using infrastructure‑as‑code practices (e.g., Terraform, Ansible)
Implement and support monitoring and alerting solutions (e.g., CloudWatch and other monitoring tools)
Manage cloud technologies and associated architectural styles, including microservices, containerization (e.g., Kubernetes/EKS), and serverless architectures where applicable
Leverage AWS services (e.g., Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC) to support SAC and related NS2 cloud solutions
Collaborate on the deployment and orchestration of services using tools like Helm and Terraform, with secure configuration management through Vault integrations
Ensure integrity, security, and compliance of servers, systems, and data in a government cloud environment
Partner with product development and platform teams to design, enhance, and harden SAC services
Apply agile software delivery practices and industry‑standard DevOps tools (e.g., Git, Jenkins)
Work independently on assigned sub‑projects and contribute to team milestones with moderate to high complexity
Document operational procedures, runbooks, and architectural diagrams to support knowledge sharing and operational excellence
Participate in an on‑call rotation, with flexibility for weekend or after‑hours work as needed
Required Qualifications
Experience with Linux (e.g., SUSE) administration in a production environment
Hands‑on experience with Git and CI/CD tooling (e.g., Jenkins or similar)
Experience building, implementing, and/or supporting monitoring tools for cloud‑based services
Solid understanding of cloud computing and databases, including basic HANA or other relational database concepts
Basic to intermediate understanding of:
Web services, networking, virtualization, and internet protocols
SaaS multitenant application security fundamentals
Familiarity with infrastructure‑as‑code and automation tools (e.g., Terraform, Ansible)
Exposure to container orchestration and cloud‑native architectures (e.g., Kubernetes, AWS EKS)
Experience
Target: 3–5+ years of experience in DevOps, Site Reliability Engineering, or cloud operations, preferably supporting SaaS or SAP workloads
Demonstrated experience operating or supporting SAP Analytics Cloud, SAP BTP, or other SAP cloud solutions is highly preferred
Prior experience in agile delivery environments and working with DevOps practices and toolsets
Professional Skills
Strong problem‑solving and troubleshooting skills with a focus on operational excellence and continuous improvement
Ability to multitask and handle various projects, deadlines, and changing priorities
Clear, concise communication skills (verbal and written) to convey technical concepts to both technical and non‑technical stakeholders
Strong interpersonal, presentation, and customer service skills
Self‑motivated, with the ability to work independently and collaboratively in cross‑functional teams
Preferred / Desired Qualifications
Experience with:
SAP Analytics Cloud and/or SAP Business Technology Platform (BTP)
AWS services: Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC
Jenkins, Helm, Terraform, Ansible, HashiCorp Vault
Troubleshooting IP networks and application stacks
Familiarity with government cloud environments (e.g., AWS GovCloud) and related compliance requirements
Knowledge of modern SaaS platform concepts, integration patterns, and extensibility frameworks
Relevant certifications (e.g., AWS, Kubernetes, SAP) are a plus
Education
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field preferred, or additional four (4) years of relevant experience can be substituted for a bachelor’s degree
Work Environment & Other
Position may require collaboration across multiple sites and time zones
Ability to work in a secure government contracting environment
U.S. Citizenship required; ability to obtain and maintain a security clearance may be required
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency The targeted annual combined range for this position is 90,000–198,500 USD. The actual amount to be offered to the successful candidate will be within that range, dependent on the key aspects of each case which may include education, skills, experience, scope of the role, location, etc., as determined through this selection process. For SAP benefits and eligibility requirements, please refer to SAP North America Benefits.
Employment Details Requisition ID: 454830 | Work Area: Software‑Development Operations | Expected Travel: 0‑10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI‑Hybrid
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Compétences linguistiques
- English
Avis aux utilisateurs
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