À propos
Job Description:
We are seeking a skilled Desktop Support / Field Services Technician to provide onsite IT support for end users. The ideal candidate will have hands-on experience in desktop and deskside support, printer troubleshooting, asset management, and system reimaging.
Key Responsibilities:
Provide desktop and deskside support for hardware, software, and network-related issues. Deliver field service support for onsite IT incidents and service requests. Install, configure, troubleshoot, and maintain desktops, laptops, and peripheral devices. Support and troubleshoot printers and related hardware. Manage IT assets, including inventory tracking, deployment, and recovery. Perform system imaging, reimaging, and device provisioning activities. Ensure timely resolution of tickets while maintaining high customer satisfaction. Document support activities and adhere to IT service management processes. Required Skills:
Desktop Support Field Services Deskside Support Printer Support IT Asset Management System Imaging/Reimaging
Experience:
2-5+ years of relevant IT support experience.
Compétences linguistiques
- English
Avis aux utilisateurs
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