IT Systems AdministratorVERBIO North America Corporation • South Bend, Indiana, United States
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IT Systems Administrator
VERBIO North America Corporation
- South Bend, Indiana, United States
- South Bend, Indiana, United States
À propos
The ideal candidate combines strong end‑user support skills with solid infrastructure knowledge and the ability to operate effectively in a fast‑paced manufacturing environment. This position requires a proactive, detail‑oriented professional who can work independently while partnering closely with plant operations and corporate IT. This role reports directly to the IT Manager.
Essential Functions of the Job
Provide onsite technical support for desktops, laptops, printers, and mobile devices
Troubleshoot hardware, software, and connectivity issues in a timely manner
Support user onboarding/offboarding, including account provisioning and equipment setup for onboarding and retrieval for offboarding
Maintain accurate asset inventory and lifecycle management
Provide IT support for plant‑floor systems and operator workstations
Ensure minimal downtime for production‑critical systems
Follow company change control and operational procedures for OT systems
Responsibilities
Administer user accounts, permissions, and access control (Active Directory / Entra ID)
Support MFA, password policies, and security group management
Ensure timely and secure onboarding, role changes, and terminations
Troubleshoot LAN/WAN connectivity, switches, wireless networks, and network devices
Monitor network performance and elevate issues as needed
Assist with maintaining firewalls, VPN connectivity, and site‑to‑site communications
Support structured cabling and physical network infrastructure within the plant
Maintain Windows servers and related infrastructure (file servers, print services, etc.)
Monitor system to ensure patching, updates, and backups are completed
Monitor system health and respond to alerts
Support endpoint security tools and vulnerability remediation
Participate in incident response and root cause analysis
Work with external vendors and managed service providers as needed
Escalate complex infrastructure issues and track resolution
Qualifications
3–5+ years of hands‑on IT support and systems administration experience
Strong troubleshooting skills across desktops, networking, and systems
Windows OS (client and server)
Virtualized servers (e.g. Hyper‑V, VMWare)
Active Directory / Entra ID
Basic networking knowledge (TCP/IP, DNS, DHCP, switching, Wi‑Fi)
Experience in manufacturing, chemical, or industrial environments preferred
Exposure to PLC / SCADA systems (e.g., Allen‑Bradley / Rockwell) is advantageous
Familiarity with IT/OT boundary and plant network segmentation is beneficial
Experience with firewall management and VPN technologies
Certifications such as CompTIA Network+, Security+, or Microsoft certifications highly valued
PHYSICAL DEMANDS This role operates in both an office and manufacturing plant environment. When present in the plant, the employee must be able to wear and maintain required personal protective equipment (PPE), which may include flame‑resistant (FR) clothing, safety glasses, hardhat, safety‑toe boots, hearing protection, and gloves.
The position involves primarily office‑based work, including prolonged periods of sitting at a desk, as well as regular movement throughout the facility. This may include standing, walking on the production floor, and transitioning between sitting, standing, and walking as needed during the workday.
WHAT’S IN IT FOR YOU
Comprehensive benefits package beginning day one, including health, dental, vision, and life insurance.
Company paid short & long‑term disability coverage as well as AD&D.
Generous vacation, holiday, and sick time with additional leave plans
11 paid holidays
5 sick/personal days
Paid vacation time
Company contribution of 3% safe harbor and 2 % profit sharing in accordance with the contribution and vesting schedule
Career advancement and bonus opportunities
Career Development: on‑the‑job training and skills development.
Verbio North America is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s).
Verbio North America is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization. Verbio North America makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Compétences linguistiques
- English
Avis aux utilisateurs
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