Clinical Manager, Customer Training

B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®.

Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit

Position Summary:

The Clinical Manager, Customer Training is responsible for leading the development and delivery of clinical education programs for customers, ensuring safe, effective use of products, therapies, or services. This role combines clinical expertise with training strategy, focusing on enhancing customer competency, improving patient outcomes, and supporting product adoption.

The Clinical Manager partners cross-functionally with clinical operations, sales, product, and regulatory teams to design and implement training curricula that align with evidence-based practice and organizational goals. They oversee training initiatives, evaluate effectiveness, and ensure compliance with healthcare standards and policies.

Key Responsibilities:

Coach Clinical Educators in the field to ensure optimal delivery of customer education initiatives
Serves as a product resource expert/mentor for direct reports while in customer accounts performingeducation/training activities
Set goals and objectives for team members to gain certifications/credentials/expertise for continuous development
Utilize personnel management tools (omnicoach) to document and provide feedback to direct reports on a regular basis.
Continuously evaluating new methods of delivering training to enhance classroom training, unit based training, virtual training etc.
Gains input and trend information from major clinical groups
Continuously evaluates new and existing data collection tools to ensure that customer feedback is captured and shared internally as part of the continuous improvement initiatives.

The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.

Required:

• Bachelor's degree required
• Supervisory/Leadership expereince preferred.
• 8+ years related experience required.
• 50%+ travel required, Valid driver's license and passport, Ability to work non-standard schedule as needed, Valid RN license

Salary:$125,000 -$130,000 (plus Incentive Compensation and compnay vehicle)

The targeted range for this role takes into