Customer Service Inside Sales AssociateHugh M Cunningham Inc • Carrollton, Texas, United States
Customer Service Inside Sales Associate
Hugh M Cunningham Inc
- Carrollton, Texas, United States
- Carrollton, Texas, United States
À propos
Our associates are among the best in the industry!
We have been hiring champions for over 75 years – people that share our passion for helping others. We pride ourselves on delivering high quality service and value to our clients . When you join our team, you can count on exceptional support, guidance, and encouragement from the top down! Job Overview: I n this role you will work directly with manufacturers, customers and outside sales associates through inbound phone calls and emails , to provide pricing, specifications, availability of products, and to process customers’ orders. No Cold Calling involved. Responsibilities: Respond to new and existing customer requests via inbound calls and emails. Review all orders for pricing, terms, ship date, etc., and confirm with customer prior to entering. Help with customer issues and find the best possible solutions. Monitor backorders and communicate status to customers. Provide support to outside sales personnel as requested. Educate and provide recommendations on other products in the line. Follow up on job quotes and communicate to outside sales when a large job is quoted. Update and maintain current pricing and records . Responsible for assigned manufacturers’ products within a Team . Communicate all pricing changes to Team members and Sales personnel.Seek and attend necessary training to support assigned product lines. Skills/ Qualifications: Excellent interpersonal communications skills, both verbal and written Must be a team player Ability to multi-task and perform well in a fast-paced environment Proficiency using computers while actively listening, both for data entry, as well as for complex computer navigation Attention to detail A flexible/positive “can-do” attitude Willing to learn Stable job history Minimum 2 years of customer service experience over the phone HVAC, plumbing or construction customer service a plus Compensation based on experience. **No phone calls please Company Description At Hugh M. Cunningham, we believe that a great workplace is about more than just getting the job done - its about fostering a positive, collaborative environment where you can thrive! Heres a few things you can expect when you join our team: Benefits: Health, Dental, Vision Insurance: Comprehensive coverage to keep you healthy and happy. Flextime: Generous vacation, sick leave, and paid holidays. 401K: Secure your future with company matched contributions. Career Growth & Development: We provide opportunities for learning and advancement to help you reach your full potential. A Fun and Supportive Work Enviromint: Team Building and Celebrations - from outings to Chilli cook-offs, we know how to have fun. Collaborative Culture: Work alongside passionate and talented teammates who support each other. Positive Vibes: A family culture that values respect, creativity and a work-life balance. Come Join Our Team, Where Work Is Both Rewarding and Enjoyable! Company Description At Hugh M. Cunningham, we believe that a great workplace is about more than just getting the job done - its about fostering a positive, collaborative environment where you can thrive! Heres a few things you can expect when you join our team:\r\nBenefits: Health, Dental, Vision Insurance: Comprehensive coverage to keep you healthy and happy.\r\nFlextime: Generous vacation, sick leave, and paid holidays.\r\n401K: Secure your future with company matched contributions.\r\nCareer Growth & Development: We provide opportunities for learning and advancement to help you reach your full potential.\r\nA Fun and Supportive Work Enviromint: Team Building and Celebrations - from outings to Chilli cook-offs, we know how to have fun.\r\nCollaborative Culture: Work alongside passionate and talented teammates who support each other.\r\nPositive Vibes: A family culture that values respect, creativity and a work-life balance.\r\n\r\n Come Join Our Team, Where Work Is Both Rewarding and Enjoyable!
Compétences linguistiques
- English
Avis aux utilisateurs
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