Principal Field Application Engineer

Arm is looking for a Principal Field Application Engineer (FAE) to support integration of Arm-powered datacenter SoCs and compute platforms with cloud providers, OEMs, ODMs, and semiconductor partners. This role involves working closely with customers and combines responsibilities in sales, engineering, and customer relations. You will guide customers through the assessment, development, and deployment of Arm technology across circuits, subsystems, and related software.

You will engage directly with customer architects, platform engineers, firmware teams, OS/kernel teams, and performance engineers to support demoing, evaluation, qualification, and large-scale deployment of Arm-based server systems. Your work will lead to detailed integrations and reliable solutions!

The ideal candidate combines strong technical depth with customer-facing skills and can engage from early pre-sales discovery through technical enablement and post-sales support.

• Work alongside the sales team as the lead technical expert for customers to assist with the integration of Arm-based datacenter SoCs, subsystems, and silicon platforms with semiconductor companies, OEMs, ODMs, and ecosystem associates.
• Help customers assess architectural tradeoffs across performance, power, area, TCO, software readiness, scalability, and ecosystem support.
• Deliver technical presentations, roadmap discussions, workshops, demos, and architecture reviews for customer engineering and executive teams.
• Support design-in and design-win efforts by managing technical objections, strengthening driven positioning, and lowering deployment risks.
• Assist customers in choosing silicon, weighing system architecture tradeoffs, setting performance expectations, enabling software, and preparing the ecosystem.
• Assist with proof-of-concepts, benchmarking, result-focused positioning, and technical responses during the pre-sales phase.
• Work closely with internal product, engineering, marketing, and business teams to communicate customer requirements, difficulties, and market opportunities.
• Help customers resolve technical blockers related to hardware, firmware, software, tools, performance, and system integration.
• Understand customer product requirements and translate them into Arm solution recommendations spanning CPU, GPU, AI, security, functional safety, interconnect, and software.
• Influence roadmap and product strategy by bringing structured field feedback into Arm business units.
• Build trusted long-term relationships with customer engineering, program, and procurement collaborators.

• Bachelor's degree or equivalent experience in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
• Proven experience in a customer-facing technical role such as Field Applications Engineer, Systems Engineer, Solutions Architect, Platform Engineer, or Technical Account Engineer.
• Solid grasp of server architecture, SoCs, CPUs, memory hierarchy, interconnects, networking, and platform software.
• Experience with one or more of the following: Data center CPUs or server platforms.
• Strong communication and presentation skills with the ability to explain sophisticated technical topics to multifaceted audiences.
• Ability to travel to customer sites as needed (approximately 20-30% of the time).
• Experience working with Linux, firmware, virtualization, or system software, including performance analysis and workload tuning.
• Strong analytical skills to successfully implement and tune performance analysis for complex workloads.
• Ability to determine and strictly monitor workload performance metrics to ensure flawless operation.

• Demonstrated experience in silicon or SoC bring-up, encompassing initial hardware validation, firmware development, and system-level integration.
• Demonstrated ability to successfully conduct and troubleshoot silicon or SoC-based solutions in a customer environment.

• Experience with Arm Neoverse, Arm server ecosystem standards, or Arm-based cloud/server deployments.
• Familiarity with hyperscaler or CSP workloads, including cloud-native applications, AI inference/training, storage, and networking.
• Familiarity with pre-sales technical support and design-win processes.
• Knowledge of RAS, platform security, BMCs, Redfish/IPMI, PCIe, CXL, DDR, and accelerator integration.
• Experience collaborating with OEMs, ODMs, silicon suppliers, or cloud infrastructure clients.
• Solid knowledge of driven server architectures and up-to-date market trends.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Joining Arm means stepping into a career?defining opportunity. You'll occupy a central role in the company's most critical initiatives. These initiatives build how Arm innovates, scales, and partners globally.

$182,800-$247,300 per year

We value people as individuals and our dedication is to reward people competitively and equitably for the work they do and the skills and experience they bring to Arm. Salary is only one component of Arm's offering. The total reward package will be shared with candidates during the recruitment and selection process.