Licensed Optician NC
Eyemart Express
- Belmont, California, United States
- Belmont, California, United States
À propos
Provide exceptional customer service Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges Compute and process payment transactions/refunds using in-house Point of Sale system Perform other administrative tasks as assigned Process insurance claims Maintain up-to-date knowledge of products Create and maintain patient files, following company and HIPAA policies regarding confidentiality. Input customer information into computer system Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e. frames, lens type, coatings) Take necessary measurements (i.e. measuring the patient's pupillary distance) Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.) Pull correct lenses according to work order specifications Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat if necessary to bend frames accordingly Educate patient on how best to care for their glasses Adjust/repair damaged frames, replace nose pads and missing screws Price, stock and straighten merchandise
Education and Experience Requirements:
High School Diploma or GED Experience working in the optical industry is required, as well as a current state License
Skills and Abilities:
Ability to stand for prolonged periods of time (up to 8 hours per day per scheduled shift) Ability to occasionally stoop, bend, kneel, crouch, reach, and twist Ability to lift, carry, push, and/or pull up to approximately 25 lbs Must possess excellent hand-eye coordination and fine motor skills Ability to operate basic office equipment Ability to communicate clearly and concisely, both orally and in writing Ability to correctly read and interpret prescription specifications and input into computer properly to ensure lenses are cut properly Ability to multi-task Ability to identify and solve problems, and facilitate problem solving Attention to detail Time management skills - ability to prioritize and work quickly and efficiently when there are multiple customers to assist Ability to deal with stressful situations such as dissatisfied customers Ability to establish and maintain effective working relationships with fellow employees
Working Environment:
Work is performed primarily in an indoor retail store setting High level of interaction with general public Work is independent and with patients Environment is often fast-paced and deadline oriented Work with small manual tools (screwdriver, pliers, etc.) on a regular basis Some exposure to dusts, fumes, glass and/or plastic lens particulates, standard chemicals found in optical lab (some of which may be allergenic), metal alloy (solid and melted), moderately high levels of noise, fluorescent lighting, cleaning agents and electrical energy in the lab.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Compétences linguistiques
- English
Avis aux utilisateurs
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