Intake Coordinator
Synergy HomeCare
- Leesburg, Florida, United States
- Leesburg, Florida, United States
À propos
Answer inbound calls, emails, and web inquiries from prospective clients, family members, and referral sources in a timely, professional, and compassionate manner. Provide clear information about Synergy HomeCare services, care options, pricing structures, and processes. Conduct initial intake interviews to gather demographic, medical, functional, and social information needed to determine service needs. Enter and update all client information accurately in the client management system. Schedule in-home assessments, consultations, and follow-up calls for the Care Manager or Director of Operations. Coordinate with internal team members to ensure seamless transition from initial intake to care planning and service start.
Requirements:
High school diploma or equivalent. 1-2 years of experience in home care, healthcare, senior services, or customer service role involving direct client contact. Strong phone and interpersonal communication skills; comfortable talking with seniors and families in stressful or emotional situations. Excellent organizational skills with strong attention to detail and accuracy. Proficient with computers and common office software (e.g., Microsoft Office, electronic client management systems, CRM). Ability to multi-task, prioritize, and work in a fast-paced environment. Demonstrated professionalism, discretion, and respect for confidentiality (HIPAA compliance). Can start immediately
Preferred:
Experience in home care, home health, hospice, senior living, or related healthcare environment. Knowledge of non-medical home care services, long-term care insurance, and private pay arrangements. Bilingual skills a plus.
About Us: At Synergy HomeCare, we build connections and forward momentum in people's lives. We believe that our purpose is to provide the best care possible. Join us today and be part of the Synergy Effect! How to Apply: Join our outstanding team at Synergy HomeCare and apply today! Location: 18 W Market St, Leesburg, VA 20176, USA
Compétences linguistiques
- English
Avis aux utilisateurs
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