Orthodontic Treatment Coordinator
Benevis
- Jackson, Mississippi, United States
- Jackson, Mississippi, United States
À propos
Love working with kids (they make up 70% or more of our patient base)
Responsibilities Obtain high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
Patient Communication and Education: Explain treatment plans and timeline to patients and families in clear, simple terms. Address concerns and answer questions.
Financial Coordination: Present financing options and assist patients with affording care. Educate patients on insurance coverage and payment options. Ensure timely payment collection and manage outstanding balances
Administrative Duties: Schedule and confirm appointments. Maintain detailed patient records (medical history, treatment in progress). Submit paperwork to insurance
Technical Assistance: Operate X-ray machines and assist with clinical tasks when required (if certified)
Solicit referrals from patients post treatment and track satisfaction with work provided
Performs to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
Other duties as assigned. Qualifications Education/Experience: High School diploma or GED is required
A minimum of 1 year orthodontic or equivalent experience is required
Required or Specialized Skills: Excellent communication and interpersonal skills
Previous sales experience. Comfortable discussing costs and payment plans with patients
Responsive to patients (follow-up w patients, answer questions)
Computer Proficiency - comfortable in the Microsoft Office Suite
Understand and able to effectively communicate techniques utilized in the Orthodontic field
Preferred Skills:
Work experience as a Treatment Coordinator in a dental practice (ideally 3+ years experience in dental and/or orthodontic environment with knowledge of Orthodontics treatments)
3+ years of sales or customer service experience strongly preferred
Knowledge of dental insurances, payment financing, and self-pay collections
X-Ray certification and CPR certification
Bilingual, Spanish is a plus
Physical Requirements:
The nature of work requires the ability to: Effectively communicate and exchange information with patients, their parents, clinicians, and staff
Operate a computer, keyboard, and standard office equipment
Lift/carry up to 30 lbs and be able to twist, turn, bend, and stoop
The majority of work performed is in a clinical environment which may require availability for extended hours during peak periods. Work hours may change to meet business needs.
We Offer:
Competitive compensation Monthly bonuses based on Office performance Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.
Compétences linguistiques
- English
Avis aux utilisateurs
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