Refractive Surgery ConsultantMinnesota Eye Consultants • Minneapolis, Minnesota, United States
Refractive Surgery Consultant
Minnesota Eye Consultants
- Minneapolis, Minnesota, United States
- Minneapolis, Minnesota, United States
À propos
Own and grow premium lens conversion rates across assigned clinics. Conduct patient consultations to improve presentation quality and closing effectiveness. Implement standardized scripting and objection-handling frameworks. Track, analyze, and report conversion rates by physician, counselor, and clinic. Counsel patients and provide quotes for procedures and other options not covered by insurance. Collaborate with marketing and outreach to align lead generation with premium service growth. Utilize suggestive selling and effectively present the benefits of premium services to each patient as an individual. Follow up with converted and non-converted patients according to current office policy (follow-up calls, texts, emails). Track follow-up interactions using the current CRM system. Stay current on industry advancements and competitive positioning of premium services. Be knowledgeable about the co-management process and understand its impact on the business. Ensure proper input of co-management fees into split pay or direct payment to co-managing OD. Collect and process payments when necessary. Maintain a pleasant and positive attitude when dealing with all patients. Work in conjunction with the surgery scheduling team. Schedule patients for surgery. Other duties as assigned.
Knowledge/Skills/Abilities
Proven experience in consultative sales, medical sales, or elective healthcare services. Demonstrated ability to influence physicians and clinical staff. Comfortable discussing elective procedures and financial investment decisions with patients. Strong analytical skills with ability to interpret revenue and conversion data. High emotional intelligence and objection-handling capability. Experience driving measurable revenue growth. Team oriented Ability to act independently and use good judgement. Bilingual a plus
Education And/Or Experience College coursework and/or equivalent experience in sales or marketing. Experience in a medical office (ophthalmology preferred) with extensive patient experience strongly desired. A minimum of two years of sales experience preferred. Certificates, Licenses, Registrations None required. Benefits Health Insurance (medical, dental, vision) Paid Time Off (PTO) Holiday Pay 401K Retirement Savings Plan Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance Employee Assistance Program Employee Discounts
Compétences linguistiques
- English
Avis aux utilisateurs
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