Orthodontic Coordinator
ProSmile
- West Orange, Texas, United States
- West Orange, Texas, United States
À propos
Present orthodontic treatment plans clearly and professionally to patients and families Educate patients on procedures, timelines, and follow-up care Discuss and arrange financial options, including payment plans and third-party financing Verify insurance benefits, collect required documentation, and submit insurance claims Address billing, insurance, and account-related questions promptly Maintain accurate patient records, demographic information, and payment histories If applicable, collect signatures for contracts, consent forms, and retention agreements Manage appointment scheduling, confirmations, and recall follow-ups Follow up on missed appointments and unpaid insurance balances Post payments, enter transactions, and reconcile patient accounts Coordinate lab cases and ensure timely submission and receipt Prepare accounts for debonding, including final balance reconciliation Promote in-office marketing initiatives Maintain appropriate supply inventory levels Support production goals by building efficient and productive schedules Travel as needed to multiple practice locations and the corporate office Perform additional duties as assigned
Knowledge and Skills/Expected Competencies
High School diploma or GED required Working knowledge of orthodontic treatments and procedures Strong understanding of dental insurance, billing, and claims processing Proficiency in Microsoft Office applications Excellent communication and interpersonal skills Strong organizational skills with the ability to manage multiple priorities
Benefits Summary
Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks. Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options. Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits. Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses. Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans. Additional Perks: Employee Assistance Program (EAP) Identity Theft & Fraud Protection Legal Support Services Discount Programs (including pet insurance, travel, theme parks, electronics, etc.) Wellness Programs Financial Wellness and Planning Tools
Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. Equal Employment ProSmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Compétences linguistiques
- English
Avis aux utilisateurs
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