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Customer Sales RepGlass Doctor • Nashville, Tennessee, United States
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Customer Sales Rep

Glass Doctor
  • US
    Nashville, Tennessee, United States
  • US
    Nashville, Tennessee, United States
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À propos

Overview The Glass Doctor of Nashville is a local, family-owned and operated company serving the Nashville area for the last 12+ years. We are a full service glass company in a network of 250+ franchises across the United States and Canada providing service for auto, residential and commercial glass. We want our teammates' tenure here to be a positive experience and a bright spot in their career and offer supportive company culture that will lead to development, growth and success for all the same way the company has grown! Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.
Benefits/Perks
Health Insurance Reimbursement Program
Access to 401K with Company Match
Bonus Opportunities as well as Bonus Plans
PTO and Vacation Days
20+ $/hr starting depending on experience
Great pay, fast growing company, room for advancement, and a positive team culture.
Position: Inside Sales Representative/Customer Service Representative The ISR/CSR role is a key member of our team responsible for customer relations, quoting and selling all things glass. You will be responsible for handling incoming customer requests via phone calls, emails and online portal requests. The ISR/CSR will be the point of contact for communication between our company and the customer throughout the entire customer experience, from their first phone call to the final installation. Ideally you have proven communication skills and sales experience and work well in a goal oriented, team environment. The ISR/CSR will maintain existing customer relationships as well as develop new customers by identifying opportunities to sell additional work. A good fit for this role will exemplify our code of values, by showing respect and courtesy to all customers and employees and would be self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines.
Specific Responsibilities
Phone Handling
Email Handling
Quoting
Selling
Payment Collection
Ordering
Scheduling
Appointment Confirmations
Perform cross training or other duties as needed
Job Requirements
Prior experience in the glass industry is a plus but not required
Excellent communication skills
Proficient computer and Microsoft Office skills
Attention to detail
This is a desk job but may have to occasionally lift some objects
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  • Nashville, Tennessee, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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