Referral Coordinator
Brio Living Services
- Muskegon, Michigan, United States
- Muskegon, Michigan, United States
À propos
As a Referral Coordinator, you'll help connect participants to the care they need by coordinating referrals, scheduling appointments, and managing authorizations. You'll deliver a seamless, positive experience and support exceptional participant care.
Key Responsibilities Scheduling and Coordination
Schedule participant medical appointments, coordinate transportation, and ensure necessary authorizations are obtained for services. Document appointments in the electronic health record (EHR), notifying the interdisciplinary team (IDT) and clinical teams as needed, and ensure authorizations are in place. Liaison and Communication
Serve as the liaison between the IDT, clinic team, and transportation department for outside appointments. Communicate effectively with participants, families, and caregivers about appointments, transportation, and care details. Compliance and Documentation
Ensure participant information is documented accurately and in compliance with guidelines and regulatory requirements. Communicate with referral sources and funding sources as needed for coordination of care. Collaboration and Administrative Support
Work with the Health Plan Management Department and other LifeCircles teams to ensure coordinated care. Perform clinical administrative tasks, including managing calls, processing faxes, and handling referrals. Technical Proficiency and Additional Duties
Use computer software, correspondence tools, and telecommunication systems to manage tasks efficiently. Perform other assignments as directed by the supervisor. The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description. Skills, Knowledge & Expertise
Experience in scheduling, referral coordination, and/or medical administrative duties preferred. Experience with electronic medical records
High School Diploma or GED required
CPR certification or willing to obtain upon hire Experience in working with the elderly preferred. Must clearly demonstrate a high degree of organizational skills, multi-tasking, and efficiency. Job Benefits
Career Growth & Development - Take your career to the next level with our tuition assistance programs and educational scholarships. Wellness Program & Reimbursement - Prioritize your health and well-being, reimbursed $120 a year! Competitive Benefits for Full-Time Team Members - Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire. Retirement Savings Plan - Secure your future with employer contributions. Daily Pay -Instantly transfer your daily earnings.
Generous Paid Time Off (PTO) - Includes 6 Paid Holidays and 2 Floating Holidays. Team Member Referral Bonus Program - Earn $500 when you bring great people to our team! Mileage Reimbursement - Offered for work-related travel. ACCESSIBILITY SUPPORT Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at loveyourcareer@mybrio.org. BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws. #0893
Compétences linguistiques
- English
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