Sales Engineer, Enterprise

divh2AI at Zapier/h2pAt Zapier, we build and use automation every day to make work more efficient, creative, and human. If youre using AI tools while applying here, thats great! We just ask that you use them responsibly and transparently./ppCheck out our guidance on How to Collaborate with AI During Zapiers Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to./ppAI Fluency Assessment Take our 10 minute AI Fluency Assessment by clicking the link above. See how your skills stack up against our sales bar, get a personalized tier, and walk away with actionable next steps to level up your AI skills./ppWere looking for a Sales Engineer (Solutions Architect) to join our Sales team at Zapier. In this role, youll partner with the team to help develop our go-to-market strategy and close key customer accounts. Youll take advantage of a significant head start: Zapier is a leader in the automation space, with proven product-market fit and strong sales traction./ppYoull be selling a product that is consistently a preferred choice in the market. As an early Solutions Engineer at Zapier, youll have the unique opportunity to further expand our impact by building on our success. This role is a blend of technical consulting, solution development, and direct sales collaboration./ppEducate our customers as a trusted advisor to their automation and integration efforts. You will become an expert on automation workflows and consult with top product and engineering leaders on how Zapier can help achieve major business goals. Your technical acumen and consultative selling approach will position you as a critical resource for decision-makers./ppBring accounts to technical close. Youll navigate complex, multi-party sales and design joint integration architectures with our customers Engineering teams. You will help buyers understand how Zapier can streamline their operations and fit seamlessly into their existing technical stack with minimal effort./ppPartner with our Growth, Engineering, and Product teams. As the primary conduit between go-to-market and Engineering, youll gather and prioritize feedback from prospective customers. Your insights will influence our product roadmap, and you will collaborate with our Growth team to ensure smooth deployments and ongoing customer success./ppIf you want to advance your career at a fast-growing, profitable, impact-driven company, read on/pulliOur Commitment to Applicants/liliCulture and Values at Zapier/liliZapier Guide to Remote Work/liliZapier Code of Conduct/liliDiversity and Inclusivity at Zapier/li/ulh2Things Youll Do:/h2ullipTake a consultative approach to deeply understand your customers technical needs and pain points, and present tailored, insightful solutions using Zapiers Enterprise Automation platform./p/lilipDrive revenue for Zapier by positioning Zapier as an integral part of customers business strategy through value-driven proof-of-concepts, customized demos, and solution discussions./p/lilipCollaborate with cross-functional teams including Engineering, Product, and Customer Success to develop integration architectures and long-term adoption strategies./p/lilipAdvocate for customers and influence the product roadmap, ensuring Zapiers platform evolves to meet the needs of enterprise customers./p/li/ulh2About You:/h2ullipExperience: 5+ years in technical pre-sales at B2B SaaS companies or customer-facing technical consulting roles that involve biz-and-tech-line relationship management and driving business goals with a technical lens./p/lilipTechnical Acumen: You are familiar with core computing concepts and have implemented technical projects during your career. You are OK getting into the weeds with technical implementations, assisting customers with their builds, and strategically scoping/intaking customer requirements as part of a pre-sales process. You are comfortable advising architectural best-practices to senior technical stakeholders, and managing expectations relative to product capabilities and customer requirements./p/lilipConsultative Approach: You excel at understanding customer needs and providing innovative solutions. You are comfortable sitting in a room in-person, and advising both technical and non-technical stakeholders on their desired projects. You have experience driving change and helping customers to reach their goals within the boundaries of what is possible. You understand how to position Zapier as an integral part of a companys broader business strategy, helping them see the long-term value of automation and integration./p/lilipRelationship Building Nurturing: You know how to quickly build and maintain senior-level relationships, establishing trust with both business and technical teams. You nurture long-term, partner-centric solutions and roadmaps, aligning your advice with their broader goals, rather than only focusing on immediate wins for Zapier. You understand that impactful, lasting work is built over time./p/lilipAdaptability Problem Solving: You thrive in dynamic, evolving environments. You take a hands-on approach to solving problems and deliver creative, scalable solutions. When faced with new challenges, you are quick to learn and adapt./p/lilipTechnical Innovation Mentorship: Youre a fast-moving technical innovator who enjoys sharing knowledge. Whether through 1:1 mentorship or detailed documentation, you actively help others grow their expertise. Youve consistently learned new skills to better advise partners in unforeseen situations and continually improve your own expertise./p/lilipCross-Functional Collaboration: You work seamlessly across teams, partnering with Growth, Engineering, and Product to ensure customer success from pre-sale to post-deployment. You gather insights from customers and prioritize feedback that influences the product roadmap./p/lilipData-Driven Approach: You know how to leverage both quantitative and qualitative data to craft technical plans that deliver the most impact. Whether researching external market data, internal metrics, or investigating partner sites and marketplaces, you have the ability to piece together valuable insights to drive decisions./p/lilipSelf-Motivated: You thrive in environments with ambiguity, driven by a strong personal desire to learn and achieve./p/lilipAI Fluent: You use AI in your work today not occasionally, but as part of how you operate at a high level. You can point to workflows youve built, how your approach has evolved through iteration, and the impact on quality, efficiency, and experience while intentionally applying AI for the right outcomes, setting a high bar for outputs, and taking ownership of what ships./p/lilipProven Success in Enterprise Sales: Youve demonstrated success in closing 6 figure software deals and can quickly develop and maintain relationships with senior stakeholders, ensuring that sales and technical integration efforts align with business goals./p/li/ulh2Application Deadline:/h2pThe anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled./ppEven though were an all-remote company, we still need to be thoughtful about where we have Zapiers working. Check out this resource for a list of countries where we currently cannot have Zapiers permanently working./p/div