Sales Associate

divh2Sales Associate/h2pThe Sales Associate is responsible for cultivating strong guest relationships and delivering operational excellence as part of a team that achieves high standards of results./ppResponsibilities:/pulliProvide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills. Serves as a Casa de Montecristo brand ambassador./liliBuild relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information./liliDemonstrate a tenacious drive for results. Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals./liliDevelop and maintain strong knowledge of Casa de Montecristo products./liliAssists in the complete operations of the store. Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner./liliFollows all Casa de Montecristo policies and standard operating procedures (SOPs), as well as state and local regulations./liliMaintains visual and cleanliness standards to support the brand image. Ensures a comfortable, responsible and safe environment./liliOther duties as assigned/li/ulpQualifications:/pulliPrevious experience in a retail, hospitality or other service-centric environment./liliPOS and/or computer skills needed/liliCigar knowledge a plus/liliAbility to work a flexible schedule (night, weekends, holidays)/liliExceptional interpersonal skills/liliHands on team player with a strong work-ethic/liliPassionate and persistent about delivering a stellar guest experience./liliA track record of meeting challenging sales and operational goals/liliDemonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability./li/ulpWork Environment/Conditions:/ppWhile performing the duties of this job, the employee is regularly exposed to smoke or airborne particles. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is usually moderate./ppPhysical Demands:/ppWhile performing the duties of this job, the employee is regularly required to stand; walk; use hands, reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance and stoop, kneel or sit; the employee must frequently lift and/or move up to 35 pounds. Specific vision abilities required by this job include the ability to adjust focus./p/div