Aftercare Coordinator
Banyan Treatment Centers
- Milford, Delaware, United States
- Milford, Delaware, United States
À propos
Reporting to: Executive Director Schedule: Part-time | 24 hours per week | 8-hour shifts Location: Milford, DE (On-site)
Key Responsibilities:
Discharge Planning & Continuity of Care: Coordinate each patient's discharge plan and next level of care in collaboration with clinical staff and Banyan's Outbound Team to ensure seamless transitions. Facilitate admissions-related needs by obtaining required consents, identification, and financial documentation to support continuity of care. Refer administratively discharged patients to appropriate alternative providers when necessary. Liaison & External Coordination: Serve as a primary liaison with external agencies and partners, including the VA, probation officers, attorneys, HR representatives, and Employee Assistance Programs (EAPs). Communicate effectively with referral sources regarding patient arrivals, discharge planning, AMA risks, and hospitalizations to support continuity and retention. Engage families throughout the discharge process, providing timely updates and ensuring alignment with aftercare planning. Documentation & Systems Management: Maintain accurate and timely documentation of employment, legal, medical, and aftercare-related interactions in the electronic medical record (Kipu). Share key updates and coordinate communication using Teams and Salesforce to support interdisciplinary collaboration. Advocacy, Collaboration & Compliance: Support patient retention and safety initiatives, including AMA blocking efforts, to encourage continued engagement in treatment. Participate in weekly case consultations and collaborate proactively with clinical, operational, and business development teams. Uphold confidentiality, regulatory requirements, and a patient-first approach in all communications and interactions.
Qualifications:
High school diploma or GED required; Associate's degree preferred. Experience in behavioral health, customer service, or familiarity with 12-step or recovery-based programs preferred. Strong written and verbal communication skills with attention to detail. Familiarity with Salesforce and/or Kipu EMR preferred. Knowledge of local community resources and aftercare support services.
Why Join Banyan Treatment Centers?
Join a mission-driven, nationally recognized organization accredited by The Joint Commission and supported by TPG's Rise Fund. Champion the continuum of care by ensuring patients transition successfully from treatment into long-term recovery supports. Collaborate closely with clinical, operational, and business development teams, as well as families and external partners. Enjoy comprehensive benefits (full-time eligible), including medical, vision, and dental insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; and wellness, assistance, and referral programs.
If you're passionate about building bridges to lasting recovery and ensuring every patient leaves treatment with a clear plan for continued success, apply today and help make a meaningful difference at Banyan Treatment Centers. EOE Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.