Customer Sales and Technical SupportHolley Performance Products • New Braunfels, Texas, United States
Customer Sales and Technical Support
Holley Performance Products
- New Braunfels, Texas, United States
- New Braunfels, Texas, United States
À propos
Provide technical sales and customer service support via phone, email, online requests, and in-person walk-in customers Answer product and technical questions accurately and professionally Assist with walk-in sales and service needs Update sales orders in company systems with detailed, accurate notes based on customer interactions
Product & Quality Support
Document and report technical or quality issues to internal product teams Provide feedback and suggestions for new product opportunities based on customer insights
Operational Excellence
Maintain high levels of accuracy while managing multiple tasks Demonstrate professional telephone etiquette and clear communication Maintain focus during extended periods of phone-based customer interaction (68 hours per day)
What You Bring
High School Diploma or GED required One year of customer service or technical support experience preferred Strong organizational skills and ability to multi-task Excellent problem-solving skills Professional and positive attitude with customers and teammates Proficiency with basic computer programs such as Microsoft Office Ability to maintain concentration while handling customer calls throughout the day Bilingual (English/Spanish) is a plus
Physical Requirements
Ability to stand, sit, walk, and climb for extended periods Lift up to 20 lbs. regularly; up to 40 lbs. with assistance Bend, stoop, and climb to reach materials Wear appropriate personal protective equipment as required
Why Holley Is a Great Place to Work At Holley, we're more than a performance parts company we're a community of enthusiasts, innovators, and problem-solvers. We offer a competitive benefits package and a culture that values both performance and people. Benefits
Competitive medical, dental, and vision coverage starting day one 401(k) with company match Paid time off and 9 paid holidays Employee Assistance Program (EAP) Company-paid life and short-term disability insurance Employee discounts on Holley Performance Brands products, events, and partnerships Education Assistance Program
Holley is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any other legally protected status. If you require assistance or accommodation due to a disability during the application process, please contact Human Resources.
Compétences linguistiques
- English
Avis aux utilisateurs
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