Urgent Care Veterinary Shift LeadAmerican Veterinary Group • Elgin, Illinois, United States
Urgent Care Veterinary Shift Lead
American Veterinary Group
- Elgin, Illinois, United States
- Elgin, Illinois, United States
À propos
Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment Energetic people-and-pet person with excellent work ethic and social and organizational skills Willing to work flexible hours including evenings, weekends, and holidays Prior customer service experience Prior experience working with animals in a hospital setting Supporting the Practice Manager in hospital labor management, including adjusting team schedules. Helping to create an environment for delivering quality, efficient, and effective veterinary care while fostering a positive and engaging team environment. Ensuring effective communication between staff, clients, hospital leadership, and the Support Center. Assigning cases to veterinary assistants and ensure clarity of responsibilities and identifying and resolving bottlenecks in medical operations. Assisting with client resolution decisions, invoice adjustments, and client experience exceptions. Training and mentoring new paraprofessional staff. Addressing broken equipment issues and assist in inventory management. Performing other duties as assigned. Must be able to lift 40 lbs This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws
Skills, Knowledge, & Expertise
Two years of experience in healthcare, veterinary profession, or service-type industry required. Medical background with medical terminology training required. Associate degree or veterinary technician certification/licensure preferred. Six months of prior experience in a management position strongly preferred. Animal handling experience including patient restraint, sample collection, and monitoring Clinical skills including phlebotomy, catheter placement, laboratory analysis, and drug calculation
Benefits
Health Care Plan (Medical, Dental & Vision Options) 401k Match Generous paid time off (PTO) Paid Parental Leave + Paid Maternity Leave One (1) Work/Life Balance day off Short-term and long-term disability options Supplemental insurance options Discounted Veterinary Care Scrub allowance Hands-on and E-training Professional growth opportunities Tuition assistance for prospective Veterinary Technician Students Tuition reimbursement for Credentialed/Registered Veterinary Technicians
About UrgentVet UrgentVet was founded to fill the gap between your regular veterinarian and the ER vet. When your pet has a mild illness or minor injury after hours, we'll provide the compassionate care your pet needs and the affordability and convenience you want. Our Hiring Process Stage 3: On-Site Interview Stage 4: Offer Stage 5: Hired Stage 1: Initial Phone Screen Stage 2: Leadership Virtual Interview Stage 3: On-Site Interview Stage 4: Offer Stage 5: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest
Compétences linguistiques
- English
Avis aux utilisateurs
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