IT Network Systems AdministratorCity of Coeur d'Alene • Coeur d'Alene, Idaho, United States
IT Network Systems Administrator
City of Coeur d'Alene
- Coeur d'Alene, Idaho, United States
- Coeur d'Alene, Idaho, United States
À propos
The Network Systems Administrator is responsible for the overall operation of the City’s computer and electronic information system, maintain operations within the City and public access to the system. The position administers the computer systems and technology, including the Wide Area Network (WAN) and Local Area Network (LAN), Virtual Private Networks (VPN), and all related and supporting technology. The position plans for, designs, and implements upgrades and expansions to accommodate growth and new City capabilities and requirements. The position requires a high degree of proficiency in the technical, professional, and analytical skills that are required. It also requires a high level of interpersonal skills in dealing with system users. The Network System Administrator is supervised by the Municipal Services Director, working collaboratively with the IT Database Application Developer on IT related projects and priorities, with wide latitude for independent judgment and initiative. The position performs the duties of the IT Database Application Developer when needed or in that employee’s absence. The position directly supervises the IT Technician, Network Specialist and Operations Technology positions. Requirements include an Associate’s degree or advanced technical training in computer science or a related field, valid driver’s license, eight (8) years of progressively responsible experience providing IT network administration of which four (4) years include managing a large networking environment, , Criminal Justice Information System (CJIS) background clearance, and MCSA/MCSE certification. This is an on-call position, responding to emergencies outside normal business hours. The position works in a public building environment where the noise level is generally moderate.
*First review of applications will be after 5pm on Monday, 6/15/2026. The posting may remain open if it is deemed more applications are needed to find a qualified applicant pool.*
*Please note that we don't have the ability to provide sponsorship. Applicants must be legally authorized to work in the United States.*Examples of Duties:*Essential Duties and Responsibilities*_*(illustrative only and may vary by assignment)*_
* Administers the City’s computer and electronic systems and operations including, but not limited to, internet access, Wide Area Network (WAN) and Local Area Network (LAN) systems, Virtual Private Networks (VPN), hardware, software, servers, database, VOIP, firewalls and switches, data storage, network security, security camera, and related operations;
* Supervises, provides direction and coordinates staff training and work schedules, motivates, and evaluates the IT Technician, Network Specialist and Operational Technology employees;
* Installs, configures, and maintains network servers including backups, operating system upgrades, and software upgrades and is responsible for the overall health of the network;
* Partners with city departments in planning, analysis, and implementation of new network projects and identifies service needs, resource requirements, and problem areas, and oversees deployment of city-owned software for optimum maintainability and how it will affect the overall network;
* Provides extensive expertise to the overall management of the network, servers, and related systems;
* May perform the duties of the Local Agency Security Officer (LASO) for Criminal Justice Information Services (CJIS);
* Coordinates with contractors for security services and makes recommendations and decisions for the security of all city networks;
* Monitors server storage space, performance, and event logs;
* Maintains and logs performance of network switches and firewalls;
* Maintains storage area network, monitoring available and used space, performance, and troubleshooting and resolving problems;
* Responds to, troubleshoots, and resolves system failures;
* Responds to and resolves user problems;
* Researches current and ongoing security threats to the system and determines methods to mitigate risks;
* Maintains and upgrades fiber cable network, including doing locates, as needed;
* Maintains VOIP phone system;
* Researches, plans, and implements system expansions and upgrades, including preparing budgets and purchasing equipment;
* Prepares and implements annual budget for equipment purchases;
* Maintains inventory of equipment available, including purchasing;
* Designs network expansions to accommodate increase in users, additions of new buildings and sites to be served, connecting to outside agencies, and related growth
* Creates and implements IT policies and procedures;
* Provides training and support to all system users, answering questions and providing information, as needed;
* Researches, learns, and maintains proficiency in new technology, equipment, hardware and software, applications, programming, and techniques being used or that may be acquired by the City;
* Maintains records, logs, and documentation of work performed;
* Prepares and presents oral and written reports, as needed;
* Responds to management’s, supervisor’s, co-workers’ and citizens’ questions and comments in a courteous, thorough and timely manner;
* Performs time management and scheduling functions, meets deadlines, and sets project priorities;
* Maintains strict confidentiality of all matters;
* Assists other department and City employees as needed or requested;
* Performs all work duties and activities in accordance with City policies, procedures, and safety practices.
*Secondary Duties and Responsibilities:*
* On call to respond to emergency situations;
* Performs other duties as assigned.
Minimum Requirements:
* Associate’s degree or advanced technical training in computer science or a related field is required and a Bachelor’s degree in Information Technology, Computer Science, or related field is preferred;
* Valid driver’s license required;
* Eight (8) years of progressively responsible experience providing IT network administration of which four (4) years include managing a large networking environment is required; and
* MCSA/MCSE certification is required; and
* CCNA (Cisco Certified Network Assistant) is preferred;
* Criminal Justice Information System (CJIS) background clearance required; or
* An equivalent combination of education and experience that provides the required skills, knowledge and abilities to successfully perform the essential functions of the position may be considered.
Supplemental Information:
The requirements listed below are representative of the minimum knowledge, skill, and/or ability required for an individual to satisfactorily perform each essential duty satisfactorily and be successful in the position.
*Knowledge of:*
* Operation, maintenance, and repair of the City computer, information technology, VOIP, wireless, security camera, fiber network, and related systems, Virtual Private Networks (VPN), equipment, hardware, software, and operating technology;
* Current industry technology and standards for systems used by the City;
* Current system security methods and techniques;
* Methods and techniques of development and maintenance of websites, databases, applications, and programs for the City computer system;
* Municipal budgeting methods and techniques, including purchasing policies and procedures;
* Employee supervisory and training methods and techniques;
* Windows and web development using Microsoft tools and technology specific to and required by the City computer and network systems;
* Internet and intranet operating system technology;
* Methods and techniques of installing, maintaining, and upgrading the City computer and information technology systems;
* Customer service methods, techniques, and objectives;
* Public sector, government, or related environment and operations, including general municipal management terminology, codes, acts, and regulations.
*Skill and Ability to:*
* Administer the overall operations of the City’s computer and electronic information system;
* Plan, design, and implement upgrades and expansions to accommodate growth and new City capabilities and requirements, including purchasing and installing system upgrades;
* Supervise, train, schedule, and evaluate the IT Technician, Operations Technology, and Network Specialist positions;
* Analyze issues and problems, research the root cause, and resolve problems;
* Monitor and maintain system backups, including offsite locations;
* Provide support to all system users, answering questions and providing information, as needed;
* Maintain records, logs, and documentation;
* Provide efficient customer service to users of all ability and skill levels;
* Prepare and present technical reports;
* Establish and maintain effective working relationships with elected officials, co-workers, and the public;
* Use English and speak clearly for understanding;
* Listen carefully to, understand, and effectively communicate through verbal, written, and electronic communication channels;
* Perform duties to supervisor’s expectations;
* Follow verbal and written instructions;
* Work independently and exercise initiative, with general guidance and supervision;
* Maintain a professional demeanor at all times;
* Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
* Demonstrate integrity and ingenuity in the performance of assigned tasks and solving problems;
* Perform all duties in accordance with City policies and procedures with regard for personal safety and that of other employees and the public.
*Physical Demands & Work Environment:*
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of a job, on a case-by-case basis.
While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, climb and use a ladder, use hands to manipulate and make adjustments to tools used in performing the essential functions of the classification, and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this classification include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions and communicate effectively in person and by telephone. While performing the duties of this classification, the employee works in a public office environment where the noise level is usually moderate, in field locations with possible exposure to adverse weather conditions, in narrow, tight spaces, and on building rooftops and antenna towers.
Pay: $90,896.00 - $127,940.00 per year
Work Location: In person
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.