PMO Project Manager

The Project Manager for the Quality Transformation Office (QTO)-Project Management Operations organization leads cross-functional initiatives from initiation through closure, ensuring delivery of committed scope on schedule and within approved budget. This role owns project planning and execution, provides clear visibility to progress, risks, and decisions, and drives stakeholder alignment to achieve measurable business outcomes.

Reporting to the PMO Manager, the Project Manager is accountable for end-to-end execution of assigned projects, including scope, schedule, budget, quality, and delivery of agreed-upon outcomes.

The Project Manager demonstrates strong leadership, organization, and stakeholder management skills and works effectively across departments and levels. This role partners with functional leaders to define requirements and success criteria, remove delivery barriers, and facilitate timely decisions while maintaining clear and proactive communication.

GENERAL RESPONSIBILITIES:

• Lead project initiation activities, including chartering, stakeholder identification, requirements intake, and definition of scope, objectives, deliverables, and success measures.
• Develop and manage integrated project plans (scope, schedule, budget, resources, dependencies, communications, and quality) and maintain baseline control.
• Direct day-to-day execution across cross-functional teams; coordinate work, sequence activities, and ensure timely completion of milestones and deliverables.
• Own project financials as applicable, including budget planning, forecast updates, and variance management; escalate funding impacts and obtain approvals.
• Manage project risks, issues, assumptions, and dependencies (RAID); implement mitigation plans, drive issue resolution, and escalate proactively.
• Drive change control by assessing impacts, facilitating tradeoff decisions, and maintaining alignment on scope, timeline, and cost.
• Plan and facilitate key project forums (kickoffs, working sessions, status reviews, and decision meetings) and document actions, decisions, and follow-ups.
• Develop and execute a stakeholder communication plan; provide concise, executive-ready status reporting with clear decisions needed, risks, and next steps.
• Coordinate vendor and partner activities as applicable (SOW deliverables, timelines, and performance) to ensure commitments are met.
• Lead launch/readiness planning, including training, cutover activities, validation, and transition to operations with clear ownership and support plans.
• Track and report delivery metrics and realized benefits; capture lessons learned and drive continuous improvement of project practices.
• Perform other duties as assigned.