Counter Sales Associate

We are seeking a friendly and customer-focused Counter Sales Associate to join our team in Tontitown, Arkansas. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.

Job Description

Greet customers warmly and assist them with their inquiries and purchases

Operate the Point of Sale (POS) system to process transactions accurately and efficiently

Maintain a clean and organized sales counter area

Demonstrate in-depth product knowledge to help customers make informed decisions

Handle cash, credit cards, and other payment methods with precision

Resolve customer concerns and complaints in a professional and empathetic manner

Restock merchandise and assist with inventory management

Collaborate with team members to maintain a positive shopping environment

Adhere to company policies and procedures to ensure smooth operations

Assist in warehouse operations for shipping and receiving when needed

Maintain regular attendance and punctuality

Qualifications

Required Qualifications:

• High School Diploma or equivalent
• 2+ years of retail or customer service experience

Preferred Qualifications:

• HVAC knowledge preferred
• Excellent communication skills with the ability to engage customers effectively
• Strong math skills for accurate transaction processing
• Proficiency in operating Point of Sale (POS) systems
• In-depth product knowledge or the ability to quickly learn about our product line
• Demonstrated customer service skills with a friendly and supportive attitude
• Ability to work in a fast-paced environment and multitask efficiently
• Physical ability to stand for extended periods and lift up to 25 pounds
• Basic computer skills and attention to detail
• Team player with a collaborative mindset
• Problem-solving skills to address customer concerns effectively
• Inventory management skills
• Willingness to become forklift certified (training provided)
• Regular attendance and punctuality are vital for success in this role

Equal Opportunity Employer, including disability / veterans

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.