Float Medical Receptionist

H2 Health is seeking a full-time Float Medical Receptionist / Patient Coordinator to join our outpatient therapy clinic in Roanoke, VA. This role supports daily front office operations and helps ensure a positive, efficient experience for every patient.

This position is responsible for patient scheduling, front desk operations, insurance verification, and administrative support in a fast-paced outpatient clinic environment.

Your Role:

• Greet patients and visitors in a professional and welcoming manner
• Schedule, confirm, and manage patient appointments
• Answer phones and assist with patient inquiries
• Verify insurance benefits and obtain authorizations as needed
• Collect co-pays and maintain accurate patient records
• Enter and update information in EMR systems
• Support daily clinic operations and coordinate with clinical staff