Business Analyst Process Coordinator (RD)
Zentis North America
- United States
- United States
À propos
Process Coordinator/h2pZentis is Europes number one fruit processing company and one of the leading brand manufacturers of jams, sweets, and custard-based desserts. The Companys North America operations are located in Philadelphia, Pennsylvania and Plymouth, Indiana, where we produce fruit and dairy preparations for a variety of customers including yogurt, ice cream and bakery manufacturers. We are currently looking to recruit a Business Analyst
Process Coordinator for our Philadelphia location./ppThe Business Analyst
Process Coordinator is the centralized operational and analytical hub for the Research
Development organization. This role combines KPI ownership, Power BI reporting/insights, and workflow coordination with process digitization to increase RD productivity, reduce manual effort, and improve data accuracy across enterprise systems (SAP, DMS, MES). Acting as Air Traffic Control for RD, this position ensures samples, trials, documentation, and operational data move smoothly across teams and sites, enabling scientists and developers to focus on innovation./ppThis position can be hired as part-time (up to 24 hours per week) or full-time (40 hours per week) depending on candidate preference and business needs. This role also offers a hybrid schedule, with a blend of remote work and on-site collaboration at our Philadelphia office./ppKey Responsibilities:/pulliOwn and maintain all RD KPIs, including data quality checks, monthly/quarterly/YTD reporting, and ongoing refinement./liliBuild, publish, and iterate Power BI dashboards and standardized reporting packages for leadership and stakeholders./liliDrive process improvements and digitization to streamline samples, trials, shipping, and documentation workflows./liliServe as system/process steward across SAP workflows, DMS archiving/governance, and MES documentation alignment./liliCoordinate and air traffic control RD workstreams, ensuring timely progression and closing of open loops./liliPartner with Commercialization, Sales/KAMs, and IT to improve visibility, data governance, and operational execution./li/ulpRequired Skills
Qualifications/pulliStrong reporting and analytics capability with emphasis on analyzing data and providing actionable insights./liliFamiliarity with Power BI (dashboarding, data modeling), Microsoft Excel, and modern productivity tools (including Copilot)./liliWorking proficiency with SAP workflows and comfort navigating enterprise systems; exposure to DMS/MES/PLM tools strongly preferred./liliDemonstrated ability to identify inefficiencies and implement improvements that streamline workflows, reduce manual data entry, and improve accuracy./liliStrong cross-functional collaboration skills with the ability to influence without authority (RD, Commercialization, Sales, IT, Ops, Quality)./liliHighly organized; able to manage multiple concurrent workflows and maintain high attention to detail./li/ulpPreferred Qualifications/pulliExperience in manufacturing, food/beverage, CPG, or another regulated/traceable product environment./liliExperience with KPI governance, operational analytics, or continuous improvement (Lean/Six Sigma) initiatives./liliExperience supporting multi-site operations and cross-functional workflow alignment./li/ulpEOE/M/F/H/V/p/div
Compétences linguistiques
- English
Avis aux utilisateurs
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