Goodwill Vermont Retail Supervisor

Job Category: Retail Requisition Number: GOODW016207

Posted: May 18, 2026 Full-Time

Locations: South Burlington Retail Store, South Burlington, VT 05403, USA +1 more locations

Job Location: Williston or South Burlington, VT retail store

Pay: Starting at $19.50 D.O.E

The Shift Supervisor works under the direction of the Store Manager and Assistant Store Manager to maintain efficient store operations and is responsible for providing outstanding customer service while maintaining a clean, organized, and safe store. We want to hire a self-motivated, positive team player with high integrity who is eager to serve our customers.

• Help customers locate merchandise, answer questions, etc.
• Relieve sales associates at peak times.
• Listen to customer complaints, examine returned merchandise, and resolve problems.
• Stocks shelves, counters, bins, and racks with the merchandise.
• Processes customer sales using a cash register and other equipment.
• Receives donations, provides donation receipts, and assists donors.
• Closes registers: totals/summarizes funds received, endorses checks, prepares bank deposit slip.
• Deposits funds at a bank.
• Assists performance management and hiring process (documentation, interviewing, reviews, etc.)
• Assists Store Managers with general store management/operations.
• Open/close store; secures all store premises, including building, where applicable.
• Maintain store premises
• Supervise personnel and oversees the training and safety of teammates in the absence of Managers

Minimum Qualifications:

• Prior retail/customer service experience
• Mathematical and literacy skills to support job duties
• Ability to work a flexible schedule based on business needs, including evenings and holidays; Weekends are required.
• Computer literacy to help with job duties
• High school diploma, GED, HiSET, or equivalent
• A criminal background check that meets agency standards
• Valid Driver's License with a safe driving record and insurance meeting agency standards

Why Goodwill?

• Medical, Dental, and Vision insurance offered (offered for full and part time)
• 403(b) retirement plan with Employer Match
• Employer Paid Short & Long Term Disability
• Employer-paid Life Insurance
• Generous Paid Time Off Plan
• 7 Working Holidays with premium pay (1.5x your hourly rate)
• 50% Employee discount at Goodwill stores in ME, NH & VT
• Local community discounts (Anytime Fitness, Irving, Verizon, Town Fair Tire, and many more)

Education: High School Diploma/GED or better.

Licenses & Certifications: Drive. Lic. - Class C

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.