Inside Sales Representative

Location: Onsite Employment Type: Full-Time

Our client is seeking a Customer Service & Inside Sales Representative to join their expanding team. This newly created position offers an excellent opportunity for a customer-focused professional who enjoys building relationships, managing accounts, and contributing to business growth.

• Serve as a primary point of contact for customers, providing exceptional service and support
• Process customer orders accurately from entry through fulfillment and delivery
• Build and maintain strong customer relationships through ongoing communication and follow-up
• Support inside sales initiatives by identifying opportunities to grow existing accounts and develop new business
• Coordinate closely with warehouse, logistics, and operations teams to ensure timely and accurate order fulfillment
• Resolve customer inquiries and issues in a professional and timely manner
• Maintain accurate customer, order, and account information within company systems
• Assist with general sales support and administrative functions
• Collaborate with team members to ensure accounts are aligned and serviced effectively

• 35 years of customer service, account management, or inside sales experience
• Experience in food & beverage, distribution, manufacturing, wholesale, or a similar industry preferred
• Strong relationship-building and communication skills
• Ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment
• Highly organized with strong attention to detail
• Self-motivated and capable of working independently
• Comfortable making outbound calls and proactively engaging with customers
• Proficiency with CRM platforms, order management systems, and Microsoft Office

• Customer Service
• Account Management
• Order Processing
• Inside Sales
• Lead Generation
• CRM Systems
• Inventory & Logistics Coordination
• Relationship Management
• Problem Solving
• Cross-Functional Collaboration

• Competitive compensation
• 401(k) with company match
• Medical, dental, and vision insurance
• Life insurance
• Paid time off
• Opportunity to join a stable, growing organization with long-term career potential