Sales Marketing Representative

divh2Sales and Marketing Representative/h2pThe Sales and Marketing Representative is responsible for driving revenue growth by building strong relationships with commercial and residential clients, promoting SERVPROs restoration and cleaning services, and identifying new business opportunities. This role combines field sales, account management, and community engagement to expand SERVPROs presence in the local market. Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process (Route Selling) to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO Key Differentiators and Emergency Ready Plan to market SERVPRO services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met./ph3Primary Roles and Responsibilities/h3p1. Daily Route Preparations:/pulliRegular meeting attendance/liliContinuing education and coaching with Manager/liliDaily contact preparations and job referral activity/liliDaily priorities planning/liliReporting Administration/li/ulp2. Route Contacts Business Development:/pulliExecute Contact Business Development Cycle/liliDocument Progress/liliDevelop sales objectives/liliDebrief with Manager/liliExecute referral and client appreciation activities/li/ulp3. Commercial Business Development:/pulliConduct ERP (Emergency Readiness Program) presentations/liliERP data collection/liliDevelop and present ERP program to clients/liliRegular client visits and follow-up to ensure priority readiness/li/ulp4. Priority Responding:/pulliFirst Response monitoring/liliReconnaissance and lead qualification/liliMaintain brag book and Franchise references/liliExecute local response/liliExecute Storm response/li/ulp5. Project Coordination:/pulliCollaborate with production teams to ensure smooth handoff of new jobs and accurate communication of customer expectations./liliMonitor job progress and maintain communication with clients throughout the restoration process./liliAssist in resolving customer concerns and ensuring high-quality service delivery./li/ulh3Necessary Experience and Skill Set/h3p A minimum two years of progressively responsible business-to-business sales experience/pp Experience with sales and marketing within the service sector/pp Superb sales, customer service, administrative, and verbal and written communication skills/pp Strong business and financial background and process- and results-driven attitude/pp Experience in the commercial cleaning and restoration or insurance industry is desired/pp Working knowledge of current business software technologies is required/pp Experience with completing sale from initial lead through completion of job/ph3Formal Education/Training/h3p Bachelors degree in marketing or business or equivalent experience./ph3Normal Working Hours, Additional Working Hours, and Travel Requirements:/h3pThis is a full-time position working varying hours between 7:30 a.m. and 4:30 p.m. Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs. As well as being available for on-call after hours on a rotating basis. Compensation: $50,000.00 - $60,000.00 per year/p/div