Medical Assistant (bilingual preferred)

divh2Medical Assistant/h2pPlanned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality./ppAs a Medical Assistant with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM, means joining a culturally diverse team that includes some of the best nurses, doctors, and clinic managers. If you want to be a part of a passionate and diverse group - we are looking for you!/ppNon-Bilingual Bilingual (Spanish/English Positions Available)/ppMedical Assistants perform clinical and administrative support tasks necessary for efficient center operations to ensure high quality client services and support, informed consent, client education and counseling, effective clinical support, efficient client flow, in a professional health care environment./ppResponsibilities:/pulliProvide direct patient care services in all the health center specific areas as appropriate to scope of services with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines./liliProvide empathetic, non-judgmental, non-directive educational counseling sessions to clients. Review with and give to patient all PPM education sheets concerning their visit/services/procedures and contraceptive choices. Provide information for assessment of STI risks, pregnancy, and contraceptive options consistent with patients value system./liliEnsure informed consent via information and education about the medical procedures, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications./liliAssure that patient is firm in decision to receive services from PPM, including medical procedures/examinations, medications, and testing. Obtain and witness all necessary consents. Document patients decisions on chart./liliAssist during medical examination./liliExcellent time management skills and ability to multi-task and prioritize work./li/ulpCustomer Service:/pulliDemonstrates PPM customer service standards./liliSocial perceptiveness and service oriented./liliGreets clients politely and promptly and provides correct information for registration and check-out./li/ulpHealth Center Operations:/pulliPrepares for next day appointments (confirmation calls, insurance verification)./liliProficiency in MS Office and patient management software. Working knowledge of Epic - helpful!/li/ulpWork with Others:/pulliMedical Assistants have contact with employees, patients, and outside agencies, furnishing and obtaining information. Requires a cooperative and courteous attitude, as well as excellent phone and communication skills./liliExcellent written and verbal communications skills./li/ulpEducation:/pulliHigh school diploma or GED with medical assisting certificate; OR Graduation from an accredited medical assistant program. Certified Medical Assistant a plus!/liliMinimum of 1-year experience in an outpatient clinical setting required OR 2-years experience working in a related healthcare setting performing back or front office medical assistant duties./liliAbility to read, write, and speak English fluently./liliFor Bi-lingual position: ability to read, write, and speak both English Spanish fluently./li/ulpBenefits Overview:/pulliMedical, Dental, and Vision insurance./liliFlexible Spending Account./liliLife, ADD Insurance./liliShort-Term and Long-Term Disability./liliPaid Time Off (PTO) and Paid Holidays./liliEmployee Assistance Program./lili401(k) Retirement Plan./li/ulp$18.50 - $20.29 an hour/ppThis position is subject to CBA governed terms and conditions via our partner SEIU 1199./ppPlanned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws./ppThis policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training./ppApplicants must pass Criminal Background Screening and the Right to Work in the United States./ppPPM Requires COVID-19 and Flu Vaccinations as part of Employment./p/div