Service Advisor- Bilingual

East Dallas VW in Garland is seeking a bilingual (English/Spanish) professional to join our growing team. Every employee at East Dallas VW plays a critical role in our success, and our fast-paced, high-energy environment makes this an exciting place to work. We believe happy employees create happy customers, and we reward individuals who are motivated, dependable, and ready to work hard. Come grow with us at East Dallas VW.

Benefits

• Medical, Dental, & Vision Insurance
• Life Insurance
• 401k
• Paid Training - Sales & Service
• Paid Time Off
• Paid Vacation
• Paid Holidays
• Employee Discounts on products & services
• Saturday Lunches

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen