RENTAL INSIDE SALES REPRESENTATIVE

divh2Rental Inside Sales Representative/h2pCarter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C., is hiring an Inside Sales Representative for their Rental Division in Baltimore, Maryland. The Rental Inside Sales Representative is responsible for managing incoming rental portal inquiries and making outbound calls to customers seeking rental sales opportunities ensuring each customer receives fast, professional service. The individual in this role will work closely with the Territory Sales Representatives and local store teams to satisfy leads and customer inquiries. The Rental Inside Sales Representative is critical to the day-to-day execution of the rental business to reach acceptable sales and profit levels./ppSeeking candidates with a high school diploma or equivalent, required; experience in the equipment rental industry and knowledge of equipment applications, preferred; demonstrated results in a customer service role./ppRequirements for the Rental Inside Sales Representative position include:/pulliSelf-starter able to work in a fast-paced environment with limited supervision./liliExceptional customer satisfaction skills and the ability to build solid relationships required./liliMust have excellent written, verbal and telephone communication skills./liliTechnical aptitude is a must./liliUnderstand and practice effective sales techniques./liliComputer skills are required, including Microsoft products and other applications as needed; able to learn Caterpillars Dealer Business System (DBS) and related rental software programs./liliMust be able to work additional hours to meet customer and business demands./liliMust be able to multitask, have good organizational skills and ability to prioritize tasks with competing demands./liliMust be able to work in a high volume, fast-paced environment./liliPromote a positive customer experience./liliUphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way./li/ulpPhysical requirements must be met for the Rental Inside Sales Representative job, including regularly being required to sit and talk or hear. The employee is frequently required to stand, walk; use hands to finger, handle, or feel and reach with hands and arms. Employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned./ppStarting Compensation Range: $35.46 $44.57 per hour. Actual base pay may vary based on factors such as experience, skills, qualifications, education, geographic location, and other business needs. In addition to base pay, total compensation may include participation in performance-based incentive programs, such as discretionary or non-discretionary plans./ppAdditional Competitive Benefits Package that includes:/pulliHealth, dental and vision insurance./liliPaid time off./lili401(k), $0.75 to $1.25 match up to 6%./liliLife and disability insurance./liliIn-house training instructors/programs./liliTuition reimbursement./liliEmployee referral bonus program./liliDiscounts: cellular phone service, computers, tooling, cars and trucks./liliOpportunities for overtime./liliShift differential (if applicable)./li/ulpCarter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law are encouraged to apply./ppCarter Machinery is a drug-free workplace./ppEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor./p/div