Floor Manager
Osaka Restaurants
- Chicago, Illinois, United States
- Chicago, Illinois, United States
À propos
Osaka Chicago , we are looking for an experienced
Sommelier/Floor Manager
to lead all wine, sake, and premium beverage operations while actively supervising front-of-house service execution. Ensure excellence in guest experience, beverage profitability, inventory control, staff education, and service standards, in alignment with brand guidelines, corporate structure, and financial objectives. Key Responsibilities • Oversee and manage all wine, sake, spirits, beer, and beverage operations, ensuring alignment with brand standards, service quality, and financial objectives. • Curate, update, and maintain the wine and sparkling wine list in coordination with Sommelier MCK, Franchise Manager MCK, and brand guidelines. • Lead guest-facing beverage service, advising on food and wine pairings and providing expert-level recommendations to enhance the guest experience and drive sales. • Manage beverage inventory, cellar organization, weekly counts, ordering, invoice processing, and reconciliation, maintaining COGS within established targets. • Develop and maintain strong relationships with winemakers, distilleries, and beverage vendors, negotiating pricing, allocations, and training opportunities. • Supervise and support front-of-house operations before, during, and after service, ensuring smooth execution and operational efficiency. • Ensure correct beverage storage, rotation, glassware selection, temperature control, and compliance with service standards. • Lead continuous education and training programs for service and bar staff on wine, sake, spirits, pairings, and beverage sales strategies. • Develop and coordinate wine or sake events and dinners, ensuring proper planning, execution, and alignment with brand and commercial objectives. Profile We’re Looking For Minimum 4 years of experience in high-volume, elevated dining restaurants. Proven experience managing beverage programs, inventory, and service teams. Certified accreditation Level 2 from a recognized organization (Court of Master Sommeliers or WSET). Alcohol Awareness Training. Food Manager Certification. State-compliant food handling certification. Additional Microsoft Office (user level). Knowledge of POS systems and restaurant management platforms. Understanding of management indicators, budgets, and P&L statements. Why Join Osaka Chicago • Be part of a globally recognized Japanese–Nikkei brand. • Work in a fast-paced, high-end, and multicultural environment. • Career growth opportunities within an expanding international group. • Competitive compensation aligned with the Chicago hospitality market.
Compétences linguistiques
- English
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