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Information Technology TechnicianSkyWater Technology • Bloomington, Illinois, United States
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Information Technology Technician

SkyWater Technology
  • US
    Bloomington, Illinois, United States
  • US
    Bloomington, Illinois, United States
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À propos

This is an onsite role, Tuesday - Saturday 9am-6pm. Primary Objective: The Senior IT Technician is responsible for maintaining, operating, and troubleshooting Windows-based workstations while ensuring corporate security, compliance, and governance standards are maintained. They act as the escalation point for Tier-1 and Tier-2 issues, and mentor junior staff. Major Areas of Accountability : Complex Troubleshooting:
Diagnose and resolve complex hardware and software issues with workstations and printers. Imaging and Deployment:
Test and deploy system images and software packages using Microsoft SCCM. Security & Patching:
Test and deploy OS and application security patches and updates, and ensure compliance with security policies. Process Improvement:
Create and maintain technical documentation, standard operating procedures, and the knowledge base. Asset Management:
Manage IT inventory, including procurement, deployment, and disposal of hardware. Required Qualifications: Education:
Bachelor’s degree in computer science, or equivalent combination of experience and education. Experience:
4+ Years in a technical support role. Skills: Operating Systems:
Deep knowledge of Windows operating systems. Tools:
Experience with SCCM, Entra ID, Microsoft 365, Intune, ITSM ticketing systems and remote support tools. Hardware:
Expertise in troubleshooting desktop and laptop components. Scripting:
Proficiency in PowerShell scripting for automation (Exposure to Ansible, Python, or similar is a plus) Networking:
Understanding of networking protocols (LAN/WAN, TCP/IP, DNS, DHCP) and cybersecurity fundamentals. Soft skills:
Strong communication skills to interact with users and leadership, alongside analytical, problem-solving skills. Travel : Some domestic travel may be required. Hours : Tuesday – Saturday, 9:00am – 6:00pm Citizenship:
US Citizenship required. Preferred Qualifications: Experience in semiconductor or manufacturing including experience with operational technology and industrial networks. Physical Requirements: Ability to lift 35-40 pounds, with occasional heavier lifting, and perform tasks requiring bending or crouching. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The job description may not represent all duties and may also require performing other duties as assigned. SkyWater reserves the right to modify position duties at any time during employment.
  • Bloomington, Illinois, United States

Compétences linguistiques

  • English
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