Lab Assistant/Phlebotomist

divh2Insight Hospital And Medical Center/h2pEnvisioning and implementing a holistic approach to neurological treatment is our goal, and our unique research and powerful solutions illuminate the path toward greater innovations for the future of health care. Patients and families seeking effective surgical procedures, rehabilitation, and neurological treatment can trust in our highly skilled and renowned surgical team. As we provide comprehensive services at our state-of-the-art inpatient and outpatient facility, we remain driven by our basic oath to help patients heal while providing a genuine, human touch./ph3Lab Assistant/phlebotomist- Outreach Operations/h3pThe Lab Assistant/phlebotomist- Outreach Operations position plays a critical role in supporting laboratory operations, patient specimen collection, and outreach account workflows. This position is responsible for specimen collection, processing, order entry, and result distribution for both in-house and external outreach accounts. This role supports a newly implemented outreach workflow designed to increase laboratory revenue, improve turnaround times, and enhance client and provider satisfaction. The individual will serve as a key liaison between laboratory, outreach clients, and providers to ensure accurate, timely, and compliant laboratory services./ppPosition Qualifications:/pulliHigh school diploma or equivalent required./liliCompletion of a phlebotomy training program or certification from an accredited institution is required./liliOr, twelve (12) to eighteen (18) months of related experience is required./liliBackground in medical laboratory and/or knowledge of medical terminology is required./li/ulpResponsibilities:/pullistrongBlood Collection:/strong The primary duty of a phlebotomist is to collect blood samples from patients using appropriate venipuncture techniques./lilistrongPatient Interaction:/strong Phlebotomists interact directly with patients, explaining the procedure, answering questions, and alleviating any fears or concerns they may have./lilistrongSpecimen Handling:/strong After collecting blood samples, phlebotomists label and organize the specimens accurately to maintain their integrity and prevent mix-ups./lilistrongEquipment Maintenance:/strong Phlebotomists are responsible for maintaining and cleaning their equipment, including needles, collection tubes, and other supplies./lilistrongCompliance and Documentation:/strong Phlebotomists adhere to legal and ethical standards, including patient confidentiality and privacy regulations./lilistrongSafety Procedures:/strong Phlebotomists prioritize safety measures to protect both themselves and the patients./lilistrongContinuous Education:/strong To stay updated with the latest techniques and practices, phlebotomists often participate in continuing education programs, workshops, and seminars./liliReceive, collect, and process specimens from external outreach accounts./liliEnter and manage laboratory orders in software for outreach samples./liliTrack specimen receipt, processing, and result completion for outreach clients./liliFax finalized laboratory results and scan reports into the outpatient portal./liliAnswer incoming phone calls from outreach accounts and external providers./liliProvide timely result communication and follow-up to clients and providers./liliSupport outreach workflow coordination to ensure timely turnaround times and high client satisfaction./li/ulpThese duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests. Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!/p/div