Business Development Representative

Oncourse Home Solutions, also operated as American Water Resources, is a trusted home protection provider helping homeowners across the country protect what matters most. We are a $500 million organization backed by private equity firm Apax Partners, serving 2 million customers across 43 states. We partner with 25+ utilities and municipalities (and growing!) to provide customized solutions tailored to any community - delivering real value where people live. We help homeowners protect the essential systems that keep their homes running - from HVAC, appliances, and electrical to water, sewer, gas lines, and more - so they can avoid the stress and financial impact of unexpected repairs. Our work helps homeowners stay safe, comfortable, and confident in their homes every day. At Oncourse, our people are what makes that possible. We call ourselves SUPERs - Successful, United, Progressive, Empathetic, and Reliable - because that's how we show up for our customers and for each other. We invest in our employees through competitive benefits, an inclusive culture, and employee-led resource groups that strengthen connection, community, and belonging across the company.

Position Summary: The Business Development Representative (BDR) plays a critical role in driving pipeline growth by identifying, engaging, and qualifying new Utility and Municipal partnership opportunities. This role is responsible for initiating relationships with key stakeholders and generating high-quality meetings that support Business Development Directors in closing complex, long-term B2B2C partnerships. By focusing on outbound prospecting across small and mid-market municipalities, the BDR helps expand OHS's reach into new markets and accelerates revenue growth. This position is essential to ensuring a consistent flow of qualified opportunities in a multi-stakeholder, consultative sales environment. Success in this role directly contributes to OHS's ability to scale strategic partnerships and achieve its growth objectives.

Responsibilities include but are not limited to:

• Own and execute outbound prospecting against a defined named account list of utilities, municipalities, and strategic partners, with a focus on small and mid-market municipal prospects.
• Research and identify key decision-makers and influencers, including City Managers, elected officials, Public Works, Utility leadership, and executive stakeholders.
• Conduct high-volume, multi-channel outreach including cold calling, email, and LinkedIn to generate interest and initiate conversations.
• Develop and deliver personalized, account-specific messaging that aligns OHS solutions to prospect needs and priorities.
• Generate and schedule qualified meetings for Business Development Directors with appropriate stakeholders and clear business context.
• Qualify leads based on defined criteria such as fit, need, stakeholder alignment, and timing to ensure high-quality pipeline creation.
• Gather and document key insights from prospect interactions to support effective discovery and consultative sales conversations.
• Maintain accurate and up-to-date records of all prospecting activity, engagement, and pipeline progression in CRM systems (e.g., Salesforce).
• Manage ongoing follow-up and nurture efforts with prospects to advance early-stage opportunities and re-engage dormant accounts.
• Collaborate closely with Business Development Directors to support account strategy, pipeline development, and opportunity progression.
• Monitor and achieve performance metrics including outbound activity levels, qualified meetings booked and held, and pipeline generated.

We're Excited if this is You! Experience and Qualifications of the Role:

2-4 years of experience in sales, business development, or a related field, with a strong interest and experience in outbound prospecting and pipeline generation. Demonstrated ability to communicate effectively, conduct research, and engage prospects through phone, email, and LinkedIn. Experience in B2B, partnerships, or regulated industries such as utilities or municipalities is a plus. Familiarity with CRM systems and prospecting tools is preferred. A resilient, coachable mindset and desire to grow into a business development or sales leadership role are essential.

Computer Skills Needed to Perform the Job:

• Basic familiarity with CRM systems such as Salesforce or willingness to learn
• Comfort using LinkedIn and other online tools for research and prospecting
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) or Google Workspace
• Ability to use email and calendar tools effectively for outreach and scheduling
• Exposure to or interest in learning sales tools such as LinkedIn Sales Navigator, ZoomInfo, Outreach, or similar platforms
• Ability to quickly learn and adapt to new systems and technologies

Education: Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent professional experience. Recent graduates with relevant internships or exposure to sales, business development, or customer-facing roles are encouraged to apply.

Competencies:

• Drive for Results
• Perseverance
• Interpersonal Savvy
• Learning on the Fly
• Organizing
• Customer Focus
• Written Communications

Equal Opportunity Employer