Customer Relations Representative - State Farm Agent Team Member

As an Customer Relations Representative - State Farm Agent Team Member for Cullen Hayes - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Qualifications:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Compensation: $35,000.00 - $50,000.00 per year

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Cullen Hayes - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Howell, MI.
• We currently have 3 team members at our agency.
• We have 47 years of combined insurance experience in our office.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.