Associate, Learning ServicesCogstate • New York, New York, United States
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Associate, Learning Services
Cogstate
- New York, New York, United States
- New York, New York, United States
À propos
The Associate applies strong LMS expertise and sound judgment to independently manage complex configurations, advanced troubleshooting, and stakeholder delivery. This role supports system optimization efforts and integrations as needed, while partnering closely with the Senior Manager and providing functional support to other team members to ensure consistent execution.
Key Responsibilities
Design, build, and maintain moderately complex LMS configurations aligned to learning requirements
Manage curricula, assignments, rules, and course structures within defined standards
Independently troubleshoot and resolve LMS issues and escalations
Ensure LMS builds are accurate, scalable, and delivered on time
Support LMS‑related integrations, data workflows, and enhancements as assigned
Validate LMS data accuracy and reporting outputs
Generate and interpret reports to support learning delivery and stakeholder needs
Identify and raise opportunities for system or process improvements
Act as a functional partner to Learning, Operations, P&C, and other stakeholders
Translate learning and business requirements into viable LMS solutions
Communicate timelines, risks, and delivery status clearly and proactively
Balance multiple concurrent LMS workstreams effectively
Uphold LMS standards, quality controls, and governance practices
Support testing and rollout of LMS enhancements or updates
Reinforce execution standards and escalation protocols
Requirements
Bachelor’s degree or equivalent practical experience in learning technology, systems administration, or a related field
3-5+ years of experience administering or supporting a Learning Management System
Experience managing complex LMS configurations and learning builds
Experience supporting multiple concurrent learning initiatives
Experience with Absorb LMS or similar enterprise LMS platforms
Experience supporting LMS integrations or data workflows
Experience in regulated or SOP‑driven environments
Advanced LMS administration and troubleshooting skills
Ability to work with LMS data for reporting and validation
Advanced proficiency in Microsoft 365
Ability to interpret requirements and translate them into LMS solutions
Exposure to eLearning content tools or standards (e.g., SCORM, Articulate)
Familiarity with automation, integrations, or learning analytics concepts
Skills, Knowledge and Specialist Expertise
Ability to work independently and own LMS workstreams end‑to‑end
Strong analytical and problem‑solving skills
Clear communication with technical and non‑technical stakeholders
Ability to manage competing priorities and escalate appropriately
Experience contributing to system or process optimization efforts
Experience working independently in a fast‑paced, cross‑functional environment
What’s In It For You
Remote Work Practices: Cogstate is a virtual first company. Employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom!
Generous Paid Time‑off: 20 days of vacation leave, 10 days of personal leave and 10 paid public holidays.
401(k) Matching: Cogstate matches up to 3% of your yearly salary in the 401k program.
Competitive Salary: Competitive base salaries plus additional earning opportunities based on the position.
Health, Dental & Vision Coverage: Comprehensive health & dental insurance options with competitive company contributions; free vision insurance for all full‑time employees.
Short‑Term & Long Term Disability Life Insurance: 100% employer‑sponsored.
Pre‑Tax Benefits: Healthcare and Dependent Care Flexible Spending Accounts.
Learning & Development Opportunities: Robust learning program offering mentorships and assistance with programs to improve knowledge or obtain certifications in applicable areas of interest.
Wage Range $60,000 USD - $75,000 USD
EEO & Accommodation Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company. If you need assistance in applying please email PeopleandCulture@cogstate.com.
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Compétences linguistiques
- English
Avis aux utilisateurs
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