FinTech Implementation Sr Director
MVB Bank
- New York, New York, United States
- New York, New York, United States
À propos
Our values live at the core of all that we do – Trust, Commitment, Teamwork, Adaptive, Respect, Love and Caring are our foundation for success.
MVB Financial Corp. (“MVB Financial” or “MVB”), the innovative financial holding company of MVB Bank, Inc., is publicly traded on The Nasdaq Capital Market® under the ticker “MVBF.” Through its subsidiary, MVB Bank, Inc., (“MVB Bank”) and the bank’s subsidiaries, MVB provides services to individuals and corporate clients in the Mid‑Atlantic region, as well as to Fintech, Payment and Gaming clients throughout the United States. For more information about MVB, please visit
www.mvbbanking.com .
This role can be based remotely. Candidates must reside in one of the following states: West Virginia, Virginia, Texas, Florida, Ohio, Pennsylvania, Maryland, Washington D.C., New York, New Jersey, Arizona, North Carolina, Georgia, or South Dakota.
About The Role The Fintech Implementation Senior Director is a senior contributor within MVB's Enterprise Enablement department, serving in a player‑coach capacity to lead both the execution of fintech partner implementations and the team members who deliver them. This role is accountable for end‑to‑end implementation of MVB's fintech partners, orchestrating cross‑functional teams to deliver programs on scope, on schedule, and in full compliance with MVB's operational and regulatory standards. With 1–2 direct reports, this role requires a high‑ownership operator who leads by example and develops team capability. The role carries direct accountability to the Fintech Business function and partners closely with the PMO to ensure implementation work is accurately estimated, prioritized, and visible within the broader portfolio. The Fintech Implementation Senior Director serves as a first‑line operational risk owner and a credible, steady presence in MVB's fintech delivery organization.
What You’ll Do Implementation Planning & Delivery
Intake completed Product Specification Documents (PSDs) and develop detailed implementation plans in coordination with all key functional areas
Define project milestones, timelines, and resource requirements for each fintech implementation
Manage partner activities to maintain scope alignment, and proactively identify scope changes that may impact the broader program
Identify, track, and manage dependencies with core bank functions throughout the implementation lifecycle
Project Management & Program Oversight
Apply structured project management discipline across all fintech implementations, ensuring consistent use of project tracking tools, documentation standards, and delivery frameworks
Develop and maintain detailed project plans, risk logs, and status reporting in alignment with PMO standards, while retaining day‑to‑day execution ownership within the Operations function
Drive accountability across cross‑functional workstreams by establishing clear owners, milestones, and escalation paths for each implementation
Partner with the PMO to ensure implementation projects are accurately scoped, capacity‑estimated, and appropriately sequenced within the broader enterprise portfolio, surfacing tradeoffs and constraints proactively
Identify and implement process improvements that strengthen implementation rigor and repeatability over time
Client & Partner Engagement
Serve as a primary point of contact for external fintech partners throughout the implementation lifecycle, guiding clients through complex, multi‑phase onboarding processes with clarity and professionalism
Translate technical and operational requirements into actionable steps for business clients, demonstrating a strong working knowledge of fintech products, banking infrastructure, and BaaS environments
Manage client expectations, communicate status and risks proactively, and maintain a high standard of responsiveness and service throughout engagement
Build trusted relationships with fintech partners by combining deep subject matter expertise with disciplined project execution
Account & System Configuration
Orchestrate partner account setup across relevant operational teams, ensuring readiness at each stage of the implementation lifecycle
Oversee configuration of payments settlement accounts and end‑customer account setup
Ensure reconciliation and billing are properly configured prior to go‑live
Ensure successful integration to reconciliation systems
Testing & Quality Assurance
Coordinate and execute integration testing with third parties, including connectivity with the Core banking platform
Lead data testing, payments testing, and end‑customer account opening connectivity validation
Manage client product alpha testing within scopes defined in coordination with Operations teams and the second line
Monitor Friends & Family testing phases and escalate issues as appropriate
Reporting & Stakeholder Communication
Deliver clear, consistent implementation status reporting to senior stakeholders, translating project complexity into actionable insights and decision points
Maintain accurate and up‑to‑date implementation status documentation
Escalate risks, blockers, and scope changes through appropriate channels in a timely manner
Operational Risk – First Line
Apply MVB's operational risk standards throughout all implementation activities
Identify and flag implementation‑related risks and control gaps to the appropriate risk and compliance partners
Ensure implementations adhere to regulatory requirements and internal policy standards
Additional Responsibilities
Manage, mentor, and develop 1–2 direct reports who perform implementation work, providing day‑to‑day guidance, workload oversight, and ongoing coaching to build a high‑performing implementation team
Support continuous improvement initiatives within the Fintech Implementation function
Collaborate with the Fintech Business team on network integration tasks (e.g., BIN setup, card art approval, card printing) as needed, deferring lead responsibility to the appropriate functional owner
Shape the evolution of implementation standards and playbooks, contributing institutional knowledge that strengthens MVB's fintech delivery capability over time
Required Education & Work Experience
Bachelor's degree in Business, Finance, Operations, or a related field
10+ years of project management or implementation experience, with meaningful exposure to financial services, fintech, or banking operations
Demonstrated ability to manage multiple concurrent, complex projects with cross‑functional stakeholders in a matrixed organization
Strong client‑facing experience working directly with business clients in a fintech, BaaS, or bank‑fintech partnership context
Deep understanding of banking operations, including payments, settlement, reconciliation, and account setup processes
Excellent written and verbal communication skills, including experience producing status reports and leading executive‑level conversations
Proficiency with project management tools, methodologies, and structured delivery frameworks
Preferred
Experience working at or with fintech companies, bank‑fintech partnerships, or BaaS (Banking‑as‑a‑Service) environments
Familiarity with core banking platforms and integration testing processes
PMP, CAPM, or equivalent project management certification
Understanding of first‑line operational risk principles and banking compliance requirements
Experience with payments testing, data testing, or end‑customer account onboarding
Competencies
Project Management & Execution – Drives implementations from kickoff to go‑live with discipline, structure, and accountability; applies consistent project management rigor without duplicating PMO functions
Client Engagement – Builds trusted relationships with fintech business clients, communicating complex project details with clarity and professionalism
Fintech Fluency – Brings a working knowledge of fintech products, BaaS models, and bank‑fintech partnership dynamics that enables credible client and stakeholder engagement
Stakeholder Management – Builds trust and communicates effectively with internal teams, external partners, and leadership
Risk Awareness – Identifies and escalates operational risks proactively as a first‑line owner
Analytical Thinking – Synthesizes complex information to identify dependencies, gaps, and solutions
Adaptability – Thrives in a dynamic, high‑growth environment with evolving priorities
Collaboration – Works effectively across functional boundaries, knowing when to lead and when to defer to subject matter experts
Benefits At Mvb
Medical, Dental and Vision Insurance
Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
Short‑ and Long‑Term Disability Plan
Group Life Insurance
401K Salary Deferral Plan
Wellness Program
Education & Tuition Expense Reimbursement
PTO and Unique Vacation Purchase Program
Nationwide Pet Insurance Coverage
We encourage you to submit an application even if you haven’t performed every job duty listed above, as your skills may be transferrable. MVB is looking for ambitious individuals with related knowledge, understanding and abilities who are willing to learn and grow. What we care about most is allowing you to develop and, in return, you help us become a stronger, more diverse and well‑rounded organization.
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Compétences linguistiques
- English
Avis aux utilisateurs
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