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Salesforce Solution ArchitectCross Country ConsultingSaint Paul, Illinois, United States
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Salesforce Solution Architect

Cross Country Consulting
  • US
    Saint Paul, Illinois, United States
  • US
    Saint Paul, Illinois, United States

À propos

What You'll Do
Oversee client accounts, projects, and engagements, including work plans, staffing, timelines, and budgets throughout all lifecycle phases and maintain an integrated project plan Lead and consult on Salesforce configurations, taking a hands-on role in all aspects of the process Act as the primary driver of the project, leading the project team while also being directly involved in completing the configuration tasks Take ownership of the technical aspects of the project, ensuring successful implementation Guide customers through the change management process, providing resources and strategies to ensure a smooth transition Maintain accountability for delivery quality and excellence, overseeing junior team members and proactively identifying, resolving, or escalating project risks/issues Oversee scheduling of configuration, testing, and go-live preparation and coordinate implementations of 3rd party apps, integrations, etc. Perform business analysis to design and implement Salesforce within the client\'s environment and manage solution design process, approvals, development, and final testing Assist in preparing baseline SOWs or change orders as needed Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes What You'll Bring
8+ years of professional services experience Experience with implementing Salesforce, configuring Salesforce, leading Salesforce optimization projects, as well as providing Salesforce managed services Experience covering all aspects from planning and delegation to process flow discovery, functional/technical design, training, testing, go-live support, and project management Proven expertise in business process analysis and solution design Strong preference for prior experience configuring clouds; such as Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud and Salesforce CPQ+ Consistent success in efficiently overseeing multiple projects, schedules, and tasks concurrently, ensuring timely delivery and optimal results Proficiency in Excel, Word, PowerPoint, Outlook Consistent success in building and developing strong client relationships Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards Qualifications
Bachelor’s degree in Accounting, Finance, Business Administration, Information Systems, or related field from an accredited university Benefits Summary The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/ Equal Employment Opportunity (EEO)
CrossCountry provides equal employment opportunities to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.
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  • Saint Paul, Illinois, United States

Compétences linguistiques

  • English
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