Field Service EngineerSymbiotica Group • Saint Paul, Illinois, United States
Cette offre d'emploi n'est plus disponible
Field Service Engineer
Symbiotica Group
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
À propos
Significant regional and national travel
Employment Type:
Full-time, permanent
The Role
We are working with a growing life science instrumentation company that designs and manufactures complex laboratory systems used by research and industry customers. As part of continued expansion across the Americas, the company is hiring a
Field Service Engineer (FSE)
to support customers in North America.
This role is ideal for a hands‑on engineer who enjoys solving technical problems in the field, working directly with customers, and owning service outcomes end‑to‑end.
Key Responsibilities
Install, maintain, and service complex laboratory instrumentation at customer sites
Diagnose and resolve hardware, electro‑mechanical, fluidic, and software‑related issues
Perform preventative maintenance, calibrations, upgrades, and system validations
Act as the primary technical contact for customers during service visits
Document service activities, troubleshooting steps, and resolutions using internal service systems
Collaborate with engineering and technical teams to elevate and resolve complex issues
Provide feedback from the field to support continuous product and service improvements
Travel frequently within North America as required by customer demand
Required Experience and Skills
Experience as a Field Service Engineer, Service Engineer, or equivalent role supporting laboratory or life science instrumentation
Strong hands‑on troubleshooting skills across electro‑mechanical systems and software interfaces
Ability to work independently in the field while managing multiple service priorities
Strong communication skills and professionalism when working with scientific and technical customers
Comfort with service documentation, reporting tools, and remote collaboration
Willingness and ability to travel extensively within North America, particularly the East Coast
Valid work authorization and ability to travel freely within the region
Preferred (Not Required)
Experience supporting complex analytical, diagnostic, or research instrumentation
Exposure to regulated or semi‑regulated laboratory environments
Experience working with globally distributed teams
What This Offers
A highly autonomous field‑based role with real ownership
Exposure to technically complex laboratory systems
Opportunity to grow with a scaling instrumentation company
Collaborative and technically driven culture
Competitive compensation and benefits
How to Apply
If you are a Field Service Engineer with experience supporting complex laboratory instrumentation and enjoy working directly with customers, we invite you to apply via Symbiotica website or reach out directly to Amanda Petersen at apetersen@symbioti.ca to learn more.
#J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre a été publiée par l’un de nos partenaires. Vous pouvez consulter l’offre originale ici.