Customer Service Representative Remote PositionLogotech • Saint Paul, Illinois, United States
Customer Service Representative Remote Position
Logotech
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
À propos
Job Description This is a remote position.
Please read the full post description before applying.
About Logotech
Logotech is a leading distributor of promotional products, serving businesses of all sizes, schools, and government organizations. We are committed to exceptional customer service, offering a vast selection of quality products while leveraging technology to fuel our growth.
We value work-life balance and strive to foster a positive, supportive environment where our team can flourish both personally and professionally.
Position: Customer Service Representative
We are seeking dedicated
Customer Service Representatives
to join our dynamic team. This is a permanent remote position, Monday–Friday, 9:00 AM–6:00 PM (U.S.-compatible time zones required).
This is an excellent opportunity to build a stable, long-term career in a fast-growing company that values professionalism, reliability, and customer satisfaction.
Ideal Candidate
Positive, friendly, and proactive attitude
Able to work independently with minimal supervision
Strong communication and interpersonal skills
Detail-oriented and organized
Calm and solution-focused in a fast-paced environment
Customer-first mindset with a genuine desire to help
Requirements Daily Duties & Responsibilities
Respond to inbound customer inquiries via phone and email
Provide product information, pricing, and order status updates
Assist customers with order placement and modifications
Coordinate artwork approvals and order confirmations
Troubleshoot issues and resolve customer concerns efficiently
Maintain accurate records in CRM software
Collaborate with internal teams to ensure timely order fulfillment
Stay informed about products, promotions, and company processes
Required Education & Experience
Experience in the Promotional Products industry is a plus but not required
Minimum two years of customer service experience
Associate degree or higher preferred
Required Skills
Excellent English communication skills (written and spoken)
Strong attention to detail (include the answer to 3+3+3 in your application)
Proficiency in Microsoft Office (Word, Excel)
Competent typing skills
Strong problem-solving abilities
Ability to remain calm and professional under pressure
Strong organizational skills
Competitive base salary (based on experience)
Performance-based bonuses
No cold calling — inbound support focus
Comprehensive training and ongoing support
Supportive management team
How to Apply
Please submit your resume, cover letter, salary requirements
#J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.